Flash Player 11 Error:Failed to register

[grgdb]

I have a few machines that I cannot get Flashplayer to update and install on.  Windows7 32, IE 8 or 9.   I have tried the subinacl and reset_fp11.bat and it does not help.  I have ran the uninstall for FP and no difference. Any further assistance would be great.

[Devendra Kumar]

1. Uninstall flash player using control panel.

2. Browse the Flash folder in the location   "C:\Windows\System32\Macromed\"    and delete.

3. Restart your computer and install Flash player from www.adobe.com

[pwillener]

If reset_fp11.bat did not resolve the problem, you may be out of luck...

But one last try: download the MSI installer from http://www.adobe.com/products/flashplayer/distribution3.html then right-click on it and select Run as Administrator.

If that also fails to register, can you post the contents of the FlashInstall.log file from C:\Windows\system32\Macromed\Flash - there may be some information in there that could help to identify which registry key cannot be accessed.

[DBGRG]

I could not get my login to work so created a new one.

Here is a copy of the log -

=O====== M/11.4.402.287 2012-10-22+14-37-54.725 ========
0000 00000010 "C:\Users\kmarino\AppData\Local\Temp\InstallAX.exe" -install -msi
0001 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
0002 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
0004 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0005 00000013 C:\Windows\system32\Macromed\Flash\Flash32_11_4_402_287.ocx
0006 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_4_402_287_ActiveX.exe
0007 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_4_402_287_ActiveX.dll
0008 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
0009 00001032 C:\Windows\system32\Macromed\Flash\Flash32_11_4_402_287.ocx 8002801C
0010 00000018
0011 00001032 C:\Windows\system32\Macromed\Flash\Flash32_11_4_402_287.ocx 8002801C
=X====== M/11.4.402.287 2012-10-22+14-37-56.917 ========

This was the error message when trying the MSI.

The user installing this is a local admin of the machine.  I also have a copy of the Processmonitor log.

[pwillener]

Does the file C:\Windows\system32\Macromed\Flash\Flash32_11_4_402_287.ocx actually exist?

If so, can you try to register it manually, as follows:

• Start | type 'cmd' into the search field
• right-click on cmd.exe and select Run as Administrator
• in the Command Prompt type
  • cd C:\Windows\system32\Macromed\Flash
  • regsvr32 Flash32_11_4_402_287.ocx
  • exit

[DBGRG]

the ocx was there and performed the steps listed above.

Ran as Admin. Did not go.

[pwillener]

If even 'Run as Administrator' did not allow registering the OCX, then you may have some registry permission problems that could not be addressed by the SubInACL prodcedure.

The only idea I have left is trying to use Microsoft Fixit to find and repair any problems in your registry.

[AMreso]

Check this

http://helpx.adobe.com/flash-player/kb/flash-player-windows-registry-permissions.html