OK so Ctrl+shift+D only works if you are NOT in a book. To bad support had no clue about this.
So I deleted the Authorization and put in the correct email and get the following error.
"The vendor account you entered is not associated with the item trying to open. Try again."
I tried again and again and it will not open under my correct email address.
Whay do I do now?
You panic! And throw the question to us!!!
Seriously, you are trying to work with an ebook that has already been
associated with an ID. When you deauthorized and reauthorized using a
different ID, ADE sees this, and won't let you work with the ebook with a
You can go back and reauthorize with the old ID, and you'll be able to read
If you're wondering why all the fuss.... ADE is implementing the industry
standards that have been set up to comply with the Digital Millenium
Copyright Act of 2000. They require an ID to be associated with
On another level: it appears you think that this process should be really
simple and straightforward. It might help to read the HELP section of ADE
because that section describes pretty thoroughly how this whole thing works
- technology and all.