4 Replies Latest reply: Oct 18, 2012 9:02 AM by John T Smith RSS

    Problem capturing video from camcorder




      I have a panasonic mini DV camcorder (NVGS60GN-S), brand new toshiba satellite laptop (L850D) and newly installed premerie elements 10.    When i connect the camcorder to capture video i'm getting the error messages ..\..\Src\static.cpp-88 and ..\..\SRC\timecode.cpp-1014.


      I have spent hours doing  internet searches, reading adobe help articles and i am totally confused.  Can some one please help me and spell out in plain english what i am doing wrong.


      I get the impression i need firwire but the laptop does not have this.  With my old laptop (7 years old) i was able to easily plug in my camcorder with USB and capture video with movie maker.  I just spent a whole lot of money buying a new  laptop and  premiere elements.  I clearly told the sales people what camcorder i had.  I was told it would be straightforward!


      Is there a simple easy to understand solution or should i just take it all back to the shop and buy something different?


      your help would be greatly appreciated,