Are Photoshop and OS fully updated and have you performed the usual trouble-shooting routines (trashing prefs by keeping command-alt-shift/ctrl-alt-shift pressed while starting Photoshop after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed, 3rd party plug-ins deactivation, system maintenance, cleaning caches, font validation, etc.)?
yes the feather setting ist set to 0 px
Photoshop and OS are fully updated. I'm new in Photoshop, so please excuse my further questions regarding your trouble-shooting routines.
- making sure all customized presets like Actions, Patterns, Brushes etc. have been saved -> How/where do I have to save that?
- 3rd party plug-ins deactivation -> How/where can I deactivate the plug-ins?
- system maintenance, cleaning caches, font validation, etc. -> sorry, but I don't have any clue what I have to do and where I could do it
It woult be very kind, if you could give me on the above points more advices.
Thanks a lot!
How/where do I have to save that?
If you are quite new you may not have customized any Actions, Brushes etc.
But if you have you should regularly save those from the Panels’ fly-out menus or Edit > Presets > Preset Manager.
3rd party plug-ins deactivation -> How/where can I deactivate the plug-ins?
Do you have any plug-ins installed that were not part of the original program installation?
As with all unexplainable Photoshop-problems you might try trashing the prefs (after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed) by keeping command-alt-shift pressed on starting the program or starting from a new user-account.
System Maintenance (repairing permissions, purging PRAM, running cron-scripts, cleaning caches, etc.) might also be beneficial, Onyx has been recommended for such tasks.
Weeding out bad fonts never seems to be a bad idea, either. (Validate your fonts in Font Book and remove the bad ones.)
Thanks for your pation and help. Ok, I have saved now the customized Actions, Brushes etc.
Yes I do have 4 diffrent external plug-ins: Adobe Paper Texture, Adobe Watermark, Adobe Painting Assistant, Adobe Watercolour Assistant and PhotoZoom pro 4. The first three plug-ins show up as panels in Photoshop. The last one I can find under File -> Automate. Can you please let me know how I can deactivate them?
The above first link doesn't work with me, even I give it in manually. It comes a message, that this site doesn't exist.
Now I have your last mentioned Link which I will go through later.
If Onyx should not be available anymore you can repair permissions with Disk Utility and run the cron scripts from Terminal.
Quote from the reference:
Hold down Shift during startup to disable Optional and 3rd party plugins
Greati. Thanks for your help! Hope after all trouble shooting the tool works fine again.
No guarantees …