I am attempting to export either a form or a report to pdf, everytime I try I get this error: The file was not saved because either you have cancelled, or a previous version of the file was open and could not be overwritten.
I am the only one testing this right now so I am not sure why I am getting the error.
I am using IE8, only one allowed now by my company.
This behavior has been reported before when a user upgraded their Flash Player version prior to working with FormsCentral in IE8. The issue was resolved by signing out of FormsCentral and closing the browser. Could you please try that?
I am in the same situation, and am getting the same error message. I tried signing out, closing the browser and trying again but it still does not work. This is so frustrating. Please help!