2 Replies Latest reply: Oct 18, 2012 8:56 AM by KJSTech RSS

    Images are grey boxes (Acrobat 9.5.2)

    KJSTech Community Member

      Acrobat 9.5.2 is displaying many images as blank grey boxes for one of my users.  She even opened up a PDF she did a few months ago that worked fine back in June, but now today it is also showing just blank grey boxes.

       

      All the text is intact.  Tables are good, lines are good, its just images, which in our case are graphs that one of our accounting programs export to PDF.

       

      I can view the file fine and so can another coworker.  The other coworker is on 9.0.0 and I am on 9.5.1.  I'm trying a repair install through windows xp appwiz.cpl by choosing adobe acrobat 9 standard and doing modify and clicked next through the prompts.

       

      Any idea whats going on here?