This is the process that I go through:
Selecting the adjustment icon at the bottom of the Layers Panel, as shown below.
I select color balance, as shown below.
The properties panel is brought up, and shows the color balance adjustment controls.
In your properties panel, are your saying when you follow the above, that level adjustments come up?
The exact same thing happened to me today, 10/29/12. If I find a solution, I'll post back here. Or, if you found a solution, please let me know.
Have you updated photoshop to 13.01?
In photoshop go to Help>Updates.
Pretty sure I had an update recently, but when I go to Help>Updates, it says I am up to date and the version number reads 13.0.
And I might add, if I go to Color Balance through the main menus it works. Only if I use the Layers panel method as outlined by eyechart do I have the glitch.
You should be on version 13.01.
Go to Help>About Photoshop.
(don't know if that would fix the problem, but still if you can't update....)
Also see if a reset of the photoshop cs6 preferences file makes any difference:
Hello, It seems to I have exactly the same problem with Photoshop CS6 and Color Balance as a new adjustment layer. Have you found out how to fix that problem? Regards, Peter
Not yet. I've just come to terms with the issue and when it starts happening just saving what I'm doing and restarting Photoshop.
Hi, yes I know that, a restart of photoshop fixes the problem. Honestly, it really annoys me... sometimes I have to restart PS dozens of times a day ... Adobe support where are you?
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Hi Guys, I think I found solution for that problem. It's not perfect but works and you will not have to restart photoshop everytime when the problem appears with new adjustment layer.
When "Create new fill or adjustment layer" stops working you can create a new color balance layer by clicking on the color adjustment icon. That icon looks like a scale.
I attached two screen shots. I hope it will help save some time. Regards