Hi all, I am completely baffled at the moment. I am running 2 systems, both with adobe premiere elements 10 and full content packs. I have also installed k-lite codecs pack on both machine. One is a dell i5 lptop and the other is an i7 tower. I am editing the same set of videos, I have copied a set to my desktop and have another set on my laptop. The issue is this:
On the laptop I open premiere, get media and select the avi file I want to edit, the file appears and you can see the image of the video file. It is then OK to work from and edit.
On the desktop, I open premiere, get medi and select the avi file I want to edit, the file appears but this time there is no image just the audio sign. I try to put it intot he video timeline but it only imports the audio.
I have been stumped all night. Why will it work on one machine and not the desktop?
Please can someone help me with this?
The format is h264 mpeg-4 (part 10)