I tried uninstalling Premiere Elements and reinstalling it and it still does not recognize the files I need to add to my project. Please help if you can.
The program isn't trash. You just have to have the right tool for the right job.
If you want to edit MP4s, you should upgrade to version 11. Version 8 will not work well with that video format.
What about editing AVI files? What does premiere elements 8 do? I am a retired senior with a limited income, I can just buy software just because it is the new thing.
can't not can
>Last week it had no problem adding MP4 files...converted the MP4 files into AVI files
If you are not able to open files that did open before, something has changed... or maybe become corrupted
Reset Corrupted Preferences = Press/HOLD Ctrl+Alt+Shift while starting program
If that does not work, you need to find out exactly what is inside your files
Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037
What is a CODEC... a Primer http://forums.adobe.com/thread/546811
What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037
Report back with the codec details of your file, use the programs below... a screen
shot works well to SHOW people what you are doing
For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/
For Mac http://mediainspector.massanti.com/
Also, don't forget that an AVI can use any of thousands of codecs, so there is no such thing as a program that can read any and all AVIs. That's why I don't recommend converting files unless you know what you're doing -- or you use my suggested settings in the FAQs to the right of this forum.
Sometimes converting a file to an AVI makes it less compatible with the program.
If you must convert your file, make sure you convert it to a 720x480 anamorphic DV file.
Or better yet, use the file in its native format in a version of the program that can read that particular file.