8 Replies Latest reply on May 22, 2013 10:30 AM by Neil1788

    InDesign ask me to install "Spelling Panel" and "Find and Change Panel"

    Lars Lund Level 1

      Everytime I start InDesign, I get pop up messages asking me to install "Spelling Panel" and next "Find and Change Panel".

      I tried doing this using Extension Manager, but still I get the messages when starting InDesign.

      What do I do?

        • 1. Re: InDesign ask me to install "Spelling Panel" and "Find and Change Panel"
          dmitansky Level 1

          Hi! I am also having the same issue

           

          I get these errors. When I ignore them and click through Indesign CRASHES as soon as I open a file and try any sort of edits.

           

          screen 1.jpg

           

          screen 2.jpg

           

          I do not know how to fix these!  I tried installing Adobe Extension Manager yesterday and that made it worse.  I uninstalled Indesign and Extension Manager and then reinstalled Indesign and the same issue persists.

           

          Please assist as I have lost 2 days of productivity and I have deadlines.

           

          Thanks

           

          PS. have also attached the error message that comes up after crash, the one that gets sent to apple.

           

          Process:         Adobe InDesign CS6 [335]

          Path:            /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6

          Identifier:      com.adobe.InDesign

          Version:         8.0.0.370 (8000)

          Code Type:       X86 (Native)

          Parent Process:  launchd [112]

           

           

          Date/Time:       2012-10-22 16:56:48.738 -0600

          OS Version:      Mac OS X 10.7.4 (11E53)

          Report Version:  9

           

           

          Interval Since Last Report:          20740 sec

          Crashes Since Last Report:           5

          Per-App Interval Since Last Report:  578752 sec

          Per-App Crashes Since Last Report:   3

          Anonymous UUID:                      5E54DB2A-03C2-4FC0-B2F0-70BA61F046B8

           

           

          Crashed Thread:  0  Dispatch queue: com.apple.main-thread

           

           

          Exception Type:  EXC_BAD_ACCESS (SIGBUS)

          Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000

           

           

          VM Regions Near 0:

          --> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL  /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6

              __TEXT                 0000000000001000-0000000000005000 [   16K] r-x/rwx SM=COW  /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6

           

           

          Application Specific Information:

          objc[335]: garbage collection is OFF

           

           

          Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

          0   com.adobe.InDesign.Control Panel          0x18c84e93 GetPlugIn + 38291

          1   WidgetBinLib.dylib                      0x000f66ad ActiveSelectionObserver::HandleActiveSelectionChanged() + 25

          2   WidgetBinLib.dylib                      0x000f6ca6 ActiveSelectionObserver::AutoAttach() + 132

          3   WidgetBinLib.dylib                      0x0005c6d9 CControlViewObservers::OnDoAutoAttach(IControlView*) + 109

          4   WidgetBinLib.dylib                      0x0002a6be CControlView::DoAutoAttach() + 88

          5   WidgetBinLib.dylib                      0x0002a176 CControlView::Show(short) + 156

          6   WidgetBinLib.dylib                      0x0003058c PanelView::Show(short) + 68

          7   com.adobe.InDesign.Application UI          0x111ae6a7 0x11170000 + 255655

          8   com.adobe.InDesign.Control Panel          0x18c7924b 0x18c6d000 + 49739

          9   com.adobe.InDesign.Control Panel          0x18c797ab 0x18c6d000 + 51115

          10  com.adobe.InDesign.Control Panel          0x18c7a953 0x18c6d000 + 55635

          11  com.adobe.InDesign.AppFramework          0x0a642840 GetPlugIn + 33792

          12  com.adobe.InDesign.AppFramework          0x0a6437f1 GetPlugIn + 37809

          13  PublicLib.dylib                         0x017bc07a CSubject::Change(IDType<ClassID_tag>, IDType<PMIID_tag> const&, void*) + 74

          14  com.adobe.InDesign.Application UI          0x111c8afa 0x11170000 + 363258

          15  com.adobe.InDesign.Tool Box             0x1752f02f GetPlugIn + 21455

          16  WidgetBinLib.dylib                      0x00025c0f PanelEventHandler::LButtonDn(IEvent*) + 113

          17  WidgetBinLib.dylib                      0x00025c0f PanelEventHandler::LButtonDn(IEvent*) + 113

          18  WidgetBinLib.dylib                      0x00025c0f PanelEventHandler::LButtonDn(IEvent*) + 113

          19  WidgetBinLib.dylib                      0x00025c0f PanelEventHandler::LButtonDn(IEvent*) + 113

          20  com.adobe.InDesign.Application UI          0x112716a7 GetPlugIn + 681447

          21  WidgetBinLib.dylib                      0x000b1d40 CDefaultEH::LButtonDn(IEvent*) + 44

          22  PublicLib.dylib                         0x01721307 CEventDispatcher::DispatchToEventHandlers(IEvent*) + 599

          23  PublicLib.dylib                         0x01720dc6 CEventDispatcher::DispatchEvent(IEvent*, IEvent::SystemHandledState) + 24

          24  com.adobe.InDesign.Application UI          0x11210f0e GetPlugIn + 286286

          25  com.adobe.InDesign.Application UI          0x1120e2b0 GetPlugIn + 274928

          26  com.adobe.InDesign.Application UI          0x1124432d GetPlugIn + 496237

          27  com.apple.HIToolbox                     0x97481dec _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36

          28  com.apple.HIToolbox                     0x972fd4f3 _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1602

          29  com.apple.HIToolbox                     0x972fc970 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCall Rec + 482

          30  com.apple.HIToolbox                     0x97311755 SendEventToEventTarget + 76

          31  com.apple.HIToolbox                     0x97311ed5 _ZL29ToolboxEventDispatcherHandlerP25OpaqueEventHandlerCallRefP14OpaqueEventRefPv + 1915

          32  com.apple.HIToolbox                     0x972fd9ae _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 2813

          33  com.apple.HIToolbox                     0x972fc970 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCall Rec + 482

          34  com.apple.HIToolbox                     0x97311755 SendEventToEventTarget + 76

          35  com.adobe.InDesign.AppFramework          0x0a61ee21 0xa610000 + 60961

          36  com.adobe.InDesign.AppFramework          0x0a63d327 GetPlugIn + 12007

          37  com.adobe.InDesign                      0x00001ec5 main + 341

          38  com.adobe.InDesign                      0x00001d55 start + 53

           

          Message was edited by: Peter Spier

          • 2. Re: InDesign ask me to install "Spelling Panel" and "Find and Change Panel"
            Peter Spier Most Valuable Participant (Moderator)

            Dmitansky,

             

            In future, please post crash reports on pastebin.com and put a link here. They make the forum impossible to navigate when included in your post. Your first step should be to install the 8.0.1 patch. If that doesn't work, uninstall, run the clean tool (CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3) and reinstall.

             

            Lars, we don't have much info from you, but the adice would probably be the same.

            • 3. Re: InDesign ask me to install "Spelling Panel" and "Find and Change Panel"
              Rutledge Design Melbourne Level 1

              I'm having the same errors. InDesign CS6 also crashes when trying to use the text tool. This is very frustrating have searched far and wide... nothing has come up.

               

              http://pastebin.com/nunULhnN

              • 4. Re: InDesign ask me to install "Spelling Panel" and "Find and Change Panel"
                Peter Spier Most Valuable Participant (Moderator)

                Just saw another report where the user suggested that renaming the Adobe folders in his user library solved the problem. I'm not sure you need to replace the entire folders, but see Replace Your Preferences for the folder locations and directions for resetting the prefs, which may be enough.

                • 5. Re: InDesign ask me to install "Spelling Panel" and "Find and Change Panel"
                  Lars Lund Level 1

                  This advice from Peter Spier helped me :-)  :

                   

                  uninstall, run the clean tool ( CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3 ) and reinstall.

                   

                  Thanks !

                   

                  Lars

                  • 6. Re: InDesign ask me to install "Spelling Panel" and "Find and Change Panel"
                    Peter Spier Most Valuable Participant (Moderator)

                    It would certainly be worth trying the less drastic prefs replacement first. I'm a little surprised it worked, but if it does, it's fast.

                    • 7. Re: InDesign ask me to install "Spelling Panel" and "Find and Change Panel"
                      dmitansky Level 1

                      i had tried those and had no success. 

                       

                      I ended up completely uninstalling Indesign and running the cleaner and then reinstalling. Now it works again.

                       

                       

                      Seriously though, not impressed. Lost several days of productivity.

                      • 8. Re: InDesign ask me to install "Spelling Panel" and "Find and Change Panel"
                        Neil1788 Level 1

                        Hi,

                         

                        Had same problem following new install of InDesign CS6, and this worked for me:

                         

                          Went to "Manage Extensions"

                         

                          Went down list & found "RuninStylesPanel" had warning triangle by it.

                         

                          Manually turned it off and exited Extensions Manager

                         

                          Rebooted InDesign which opened with no error messages on way in

                         

                          Quit out and went back in again

                         

                          Went to "Manage Extensions" again, located "RuninStylesPanel" again and manually turned on

                         

                          Exited Extensions Manager and Rebooted InDesign

                         

                          Fired up with problem fixed and no error messages or missing bits

                         

                         

                        My guess is it's some form of permissions error during installation