2 Replies Latest reply on Oct 23, 2012 10:54 AM by Ann Bens

    Canon XA10 .mts audio not imported?

    VelvetDreamFilms

      Hello,

       

      I have CS6 Master Collection. A few weeks ago it all worked well. Now, when I create a new project, the XA10 option included within the AVCHD sequence settingsfor the sequence does not appear.

       

      I don't know if I was clear on that, English is not my first language...

       

      The thing is that when I import the videos once I have selected the sequence I want, only the video appears, not the audio.

       

      Could anyone please tell me what I can do to get both the video and the audio? I mean, which sequence settings do I have to choose?

       

      I was shooting in 25fps, 1080x1920.

       

      I am still an amateur and I really need help because this is my biggest project so far! I really appreciate your help, thank you!

       

      George