I have CS6 Master Collection. A few weeks ago it all worked well. Now, when I create a new project, the XA10 option included within the AVCHD sequence settingsfor the sequence does not appear.
I don't know if I was clear on that, English is not my first language...
The thing is that when I import the videos once I have selected the sequence I want, only the video appears, not the audio.
Could anyone please tell me what I can do to get both the video and the audio? I mean, which sequence settings do I have to choose?
I was shooting in 25fps, 1080x1920.
I am still an amateur and I really need help because this is my biggest project so far! I really appreciate your help, thank you!
If the same files used to work and now do not, you MAY have lost activation
Missing Presets http://forums.adobe.com/thread/1050730?tstart=0 or direct
Missing Activation http://forums.adobe.com/message/4626662
You might want to read your own links: they all rever to the same document.