My logo appears in my survey when I try to edit the file. It also shows up in 2 different browsers on my machine. However it is not showing up on other people's machines and when I save the survey as a PDF, it doesn't appear on there either.
The image is within size range.
Please let me know what other information I can provide to get this resolved.
Sorry you're having problems.
Can you please send the form url to me (firstname.lastname@example.org).
Also can you share the form with me (using instruction http://forums.adobe.com/docs/DOC-2462) so I can try to save as PDF operation - I assume you are using Save Submission-Enabled PDF option, right?
Do you know OS/browsers versions are used by people having issues with images?
Do you know if they can see images on other forms? (meaning, do they have problem only with this specific form/image?)