2 Replies Latest reply on Oct 28, 2012 2:34 PM by Jim_Simon

    Crashing when Windows Explorer opens

    jdmack01 Level 1

      I am using Adobe Premiere CS5.5 on a Windows 7 i7 machine.  It has been working fine for quite some time but lately has developed a problem.  The program will frequently crash whenever I do something that brings up a Windows Explorer window.  This can be either importing a file or exporting a file.  I'm at a loss as to what might be causing this.  I'd like to try delleting my preferences file (directory?) but I can't find it.  Or perhaps someone else has had this problem and can offer a different solution?

       

      J. D.