1 Reply Latest reply on Oct 24, 2012 5:15 PM by Curt Y

    Having trouble installing Photoshop on Mac OSX 10.7.4

    SummumBonum000 Level 1

      Hello Im having trouble installing Photoshop CS6 and Illustator CS6. I am geting the following errow while trying to install in Creative Cloud Download Manager:

       

       

      Exit Code: 34

      -------------------------------------- Summary --------------------------------------

      - 1 fatal error(s), 0 error(s), 0 warning(s)

       

      FATAL: Payload '{9FC6805B-9FD9-410A-A620-51D58644999D} Camera Profiles Installer_7.1_AdobeCameraRawProfile7.0All 6.2.10.0' information not found in Media_db.

      -------------------------------------------------------------------------------------

       

      What should I do? I've installed them before, but uninstalled them both. Now I am getting the following error. Thanks! Any help will be appreciated.