2 Replies Latest reply on Oct 27, 2012 10:45 PM by ShazW2002

    Cannot launch PS Touch - License check failed

    ShazW2002

      Hello

       

      Have downloaded PS Touch and in settings have activated my access to my Creative Cloud account.

       

      Each time I try to begin a tutorial is comes up with an error message:  "Cannot launch PS Touch - License check failed.  Sign into Google Play, If the problem persists, contact Adobe Support."

       

      I have signed into Google Play and checked my account settings there and then opened the app from within Google Play.  App is able to be accessed - I can see the tutorials but when in touch Begin Tutorial the above error message keeps coming up.

       

      I am using a Samsung Galaxy Tab10.1 running Android Version 4.0.4

       

      Thanks