1 Reply Latest reply on Nov 1, 2012 3:15 AM by RoboColum(n)

    Blank Project

    Cake-Monster

      Hello Everyone,

       

      I have been posting on here for a few weeks and have gotten some REALLY good help.  I think I am down to my LAST issue (knocks on wood).

       

      Projects A, B and C

       

      • Project A, works fine
      • Project B, works fine
      • Project C, publishes, then shows a blank page
        • VIEW SOURCE shows me that a page is loading however has nothing in between <BODY> tags

       

       

      After attempting a publish with Project C, from that point on until it is forcefully deleted from the server, A and B will not registry and new publishes, we can publish but the TOC wont update.  If I restart the server at this point it fails to complete the refresh and stays attempting to refresh forever.

       

      If I publish from RoboHelp HTML version 9 to Server Version 8 ... it works, if I then post to Server 9 ... it fails.

       

       

       

      I have grabbed a few lines from the log files  The name of Project C is in red

       

      2012-10-17 08:26:31.881 [INFO] Thread-6 org.apache.pdfbox.util.PDFStreamEngine - unsupported/disabled operation: scn

      2012-10-17 08:26:31.881 [INFO] Thread-6 org.apache.pdfbox.util.PDFStreamEngine - unsupported/disabled operation: re

      2012-10-17 08:26:31.881 [INFO] Thread-6 org.apache.pdfbox.util.PDFStreamEngine - unsupported/disabled operation: re

      2012-10-17 08:26:31.881 [INFO] Thread-6 org.apache.pdfbox.util.PDFStreamEngine - unsupported/disabled operation: f

       

      java.io.IOException: Cannot overwrite: C:\Program Files\Adobe\Adobe RoboHelp Server 9\robo\index\Proc\projects\Process and Procedures\_0.fdt

      at org.apache.lucene.store.FSDirectory.createOutput(FSDirectory.java:433)

      at org.apache.lucene.index.FieldsWriter.<init>(FieldsWriter.java:47)

      at org.apache.lucene.index.DocumentsWriter$ThreadState.init(DocumentsWriter.java:870)

      at org.apache.lucene.index.DocumentsWriter.getThreadState(DocumentsWriter.java:2383)

      at org.apache.lucene.index.DocumentsWriter.updateDocument(DocumentsWriter.java:2436)

      at org.apache.lucene.index.DocumentsWriter.addDocument(DocumentsWriter.java:2424)

      at org.apache.lucene.index.IndexWriter.addDocument(IndexWriter.java:1464)

      at adobe.robohelp.server.SearchProject.indexFiles(SearchProject.java:503)

      at adobe.robohelp.server.SearchProject.<init>(SearchProject.java:109)

      at adobe.robohelp.server.WebHelpSearch$WebSearchProject.<init>(WebHelpSearch.java:757)

      at adobe.robohelp.server.WebHelpSearch$WebSearchProjectList.<init>(WebHelpSearch.java:678)

      at adobe.robohelp.server.WebHelpSearch.refresh(WebHelpSearch.java:1123)

      at adobe.robohelp.server.SearchAgent.refresh(SearchAgent.java:87)

      at adobe.robohelp.server.AgentManager.refresh(AgentManager.java:68)

      at adobe.robohelp.server.HelpArea.refresh(HelpArea.java:48)

      at adobe.robohelp.server.AreaManager.reIndexProjects(AreaManager.java:163)

      at adobe.robohelp.server.Indexer.run(Indexer.java:135)

      at java.lang.Thread.run(Thread.java:619)