2 Replies Latest reply on Oct 29, 2012 7:01 AM by Umami Design

    InDesign CS6 (8.0.1.406) crash at startup OS X

    Umami Design

      Just began experiencing constant crashes upon startup with InDesign CS6 (8.0.1.406) on OS X 10.8.2. The report can be found here (https://gist.github.com/3971663).

       

      I haven't added any new applications or fonts. So, any thoughts towards this issue would be much appreciated -as currently I'm stomped.

        • 1. Re: InDesign CS6 (8.0.1.406) crash at startup OS X
          John Hawkinson Level 5

          So...did you update 10.8.2 from a working install under 10.8.1? Or from 8.0.0 to 8.0.1?

          This kind of crash:

           

          Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

          0   ObjectModelLib.dylib               0x015e4eb3 0x15d6000 + 61107

          1   ObjectModelLib.dylib               0x0160564d ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 16765

          2   ObjectModelLib.dylib               0x016024ba ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 4074

          3   com.adobe.InDesign                 0x00001dc2 main + 82

          4   com.adobe.InDesign                 0x00001d55 start + 53

           

          suggests an installation failure of somesort -- the app has only barely started to run.

          Did you trash your preferences? Try a new user account?

          • 2. Re: InDesign CS6 (8.0.1.406) crash at startup OS X
            Umami Design Level 1

            Trashing the preference cured the issue. For those finding this issue you'll find that preference file located at:

            drive / library / preferences / com.adobe.InDesign.7.0/plist

            Note the "com.adobe.InDesign.7.0.plist" file may be different. However, locate "InDesign...plist" and you'll likely he fine.

             

            And to answer your questions, John...the update from OS 10.8.1 > OS 10.8.2 was performed via the App Store. The InDesign update from 8.0.0 > 8.0.1 was performed using Adobes "AdobeInDesign8Patch-All.dmg."

             

            Thank you, John! The preference reminder was much appreciated.