6 Replies Latest reply on Oct 29, 2012 9:33 PM by the_wine_snob

    This type of file is not supported, or the required codec is not installed.

    Oswlek2

      Running PRE 8 on Windows 7. The same WMV files it was able to import last week now generate this error message:

       

      This type of file is not supported, or the required codec is not installed.

       

      How do I fix this?

       

      FWIW, I installed some audio software that PRE was trying to work with (even though it had been subsequently uninstalled) which popped up a "cannot find the path" type message while opening PRE. I've shut down PRE and reopened and I've also rebooted the computer. In neither instance did PRE try to run through the uninstalled software again, but it still won't import.

       

      I scanned through the prior responses here and installed the newest version of Quicktime, which didn't help.

       

      Thank you.