Version of ID and OS?
What is set in the print dialog under Graphics for Send Image Data?
Optimized subsampling. I didn't know what to set here, but this was the default and sounded like the best choice.
The version is cs6 and the operating sisytem the latest version of Mountain Lion.
Cnage from Optimized Subsampling to All. That may help, though it probably won't solve the problem completely.
It sounds like an extra profile conversion, but we probably need to see the output section of the print dialog to tell where.
Here is the print setting summmary followed by some images of the relevant print settings panels.
Print Preset: [Custom]
Printer: EPSON Stylus Photo 1400
PPD File: N/A
Reverse Order: Off
Sequence: All Pages
Print Master Pages: Off
Print Layers: Visible & Printable Layers
Print Non-printing Objects: Off
Print Blank Pages: Off
Print Visible Guides and Baseline Grids: Off
Paper Size: US Letter
Paper Width: 8.5 in
Paper Height: 11 in
Page Orientation: Landscape
Paper Offset: N/A
Paper Gap: N/A
Constrain Proportions: On
Page Position: Upper Left
Marks and Bleed
Crop Marks: Off
Bleed Marks: Off
Registration Marks: Off
Color Bars: Off
Page Information: Off
Printer Mark Type: Default
Crop Mark Weight: 0.25 pt
Mark Offset from Page: 0.0833 in
Use Document Bleed Settings: On
Bleed Top: 0 in
Bleed Bottom: 0 in
Bleed Left: 0 in
Bleed Right: 0 in
Include Slug Area: Off
Color: Composite RGB
Text As Black: Off
Simulate Overprint: Off
Send Data: Optimized Subsampling
Download PPD Fonts: N/A
Data Format: N/A
Document Profile: sRGB IEC61966-2.1
Color Handling: Let InDesign Determine Colors
Printer Profile: __1400_Staples_Photo_Supreme_2012_10_28.icc
Preserve RGB Numbers: Off
Proof Profile: N/A
Simulate Paper Color: N/A
Print &as Bitmap: On
Bitmap Resolution: 300
OPI Image Replacement: N/A
Bitmap Images: N/A
Transparency Flattener Preset: N/A
Ignore Spread Overrides: N/A
Once again, What version of ID and OS?
ID CS6, OSX 10.8.2 (Mountain Lion)
Likewise, printer driver is set for colorsynch control and no color correction from printer. Paper type and print quality are set the same as for Photoshop.
OK. I'm a windows user, so basically I've just been asking background information questions, but I think there may now be enough information to get at a solution.
I hope so.
Thanks for your help.
I have also spent 4 hours on the phone trying to get some help from Adobe, which is a bit like squeezing water out of a rock. For a premium product, I would expect much better treatment.
I appreciate you assistance with this. It has stopped my workflow for the day cold.
Tried that with the same result: washed out colors. Looks like an image with the brightness turned way up so much of the color saturation is lost.
What happens if you Export to a PDF and print from Acrobat or Reader?
I don't know as it never occrred to me I would have to do something like that. I need some pretty accurate color management as I am reproducing artwork, which is why I am working from a carefully generated icc profile and I would think the more transitions involved the more the accuracy would be compromised. The images I am starting with are good images, generated from calibrated input profiles and print accurately using my printer profile from Photoshop.
Is the idea here to let ID apply the icc profile and then convert it to a pdf (if ID can do this, I wonder why it can't just apply it and print it) or to convert it un-profiled and apply the profile in Acrobat? Can I apply a printer profile when printing from Acrobat?
Not sure what the strategy is here.
I'm working with pretty expensive paper so I don't want to thrash around a lot.
What pdf conversion do you recommend?
These are the options:
Under "Export": Adobe pdf interactive, Adobe pdf Print
Under "PDF presets" there are a number of presets like:
PDF/X-3:2002 (which I presume means something like CS3 2002 version)
Others like this with other years
High Quailty Print
The printer icc profile I selected in the print output.
I am amazed at how poor the Adobe documentation is and how poorly informed support personnel is. I spoke to several ID support people none of whom even knew what an ICC profile was.
Thanks for all the feedback.
In the morning, I will put together some color test strips and try printing them from various pdf exports. Odd what an effort it is to produce accurate color output from a high end professional graphic arts program.
I also got the attention of a level 2 support guy who supposedly is an expert in ID and is supposed to call in the am.
I'm using the same settings I use in Photoshop when I get good output. I use the same media setting: "Ultra Premium Presentation Matte" (the setting I used to create the printer profile ). I have tried both Atuomatic print mode set for "Quality" output and "Advanced" each of which seems to result in a Photo RPM setting. Of course, I have color control turned off, as ID is handling that (supposedly) and colorsynch for color matching, again as I am using an icc profile accessed through colorsynch.
One thing I noticed is that ID doesn't give me a chance to choose anything except "Let InDesign Determine Colors" in the color Handling pulldown menu. If ID didn't place this limitation, I would try turning control over to the printer and see what happens.
In "output" I have "Composite RGB chosen, which seems to be the only reasonable choice. I suppose I could select "Simulate Overprint" and get darker colors; selecting "Overprint preview" as a soft proof slightly darkens the colors, though this seems like an artificial work around rather than a solution.