3 Replies Latest reply on Oct 29, 2012 11:58 PM by sudarshan.t

    Cannot install Photoshop CS5.  Error message - Exit 20 ---What might be the problem?


      I have previously had this version installed on the same machine.  However, machine was rebuilt.   I reinstalled all my other Adobe software successfully.  I have Adobe Captivate 6, Dreamweaver 5, Flash 5.5 installed.

      I used the cleaner tool to remove everything and remove individual apps.  Nothing is working.  Please advise.  I have a valide serial number.   Someone else at my office was able to install and uninstall on their machine.  (Not sure if they used the same serial number or not.)  He is our software administrator.   He just said he had no problems installing the software.