24 Replies Latest reply on Nov 12, 2012 11:38 AM by timruah

    Where is it???

    timruah Level 1

      Downloaded Ten Agat's free QR and Barcode Geenrators.

       

      Where are they in Illustrator? How do I find them so I can try using them?

        • 1. Re: Where is it???
          Lakshmi Gunna

          Hi,

           

          After installing the extensions: "QR Code Maker" and "EAN13 Barcode Maker", you can find these extensions in Illustrator by choosing Windows-> Extensions-> EAN13Maker/QRCodeMaker as shown in below screenshots.

          Screen shot 2012-10-30 at 3.01.30 PM.png

           

          Screen shot 2012-10-30 at 2.57.39 PM.png

           

           

          Let me know if you still have issue in finding these extensions.

           

          Thanks,

          Adobe Exchange Team

          • 2. Re: Where is it???
            timruah Level 1

            Thanks for the response, but I don't have that.

            All I have under Extensions is Adobe Exchange and Kuler. I downloaded the extensions and Adobe Extension Manager appeared to process them, but they don't appear in my Illustrator. I just restarted the program to make sure and still no luck.

            Please advise.

             

            Date: Tue, 30 Oct 2012 16:18:21 -0600

            From: forums_noreply@adobe.com

            To: targum@msn.com

            Subject: Where is it???

             

             

             

             

             

             

                  

                       

                       

                       

                Re: Where is it???

             

             

                created by WPP Testers Group in Adobe Exchange Panel - View the full discussion

             

             

             

            Hi, After installing the extensions: "QR Code Maker" and "EAN13 Barcode Maker", you can find these extensions in Illustrator by choosing Windows-> Extensions-> EAN13Maker/QRCodeMaker as shown in below screenshots. http://forums.adobe.com/servlet/JiveServlet/downloadImage/2-4811961-249463/450-112/Screenshot2012-10-30at3.01.30PM.png   http://forums.adobe.com/servlet/JiveServlet/downloadImage/2-4811961-249467/450-108/Screenshot2012-10-30at2.57.39PM.png   Let me know if you still have issue in finding these extensions. Thanks,Adobe Exchange Team

             

             

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            • 3. Re: Where is it???
              asankara

              Hi,

               

              Few questions which will help me debug the issue:

               

              1. Are you getting the QR code and bar code generator extensions from the Adobe Exchange panel in Illustrator?

              2. Adobe Extension Manager pops up a few windows where you have to click "Accept", "Install"? did you get past that ?

              3. Did Adobe Extension Manager pop up saying "the extension QR code generator was successfully installed" ?

              4. If all of this happened, did you try closing Illustrator and opening it again?

               

              Can you get me a snapshot of your Extension Manager? And also the "My Stuff" tab in the Adobe Exchange Panel?

               

              Thanks

              Archana

              • 4. Re: Where is it???
                asankara Level 1

                Few more things that can help me debug :

                 

                1. what platform are you running Illustrator on? Win/Mac and which version

                     I tried installing these extensions in both Win and Mac and it seems ok.

                2. Have you installed Illustrator in a location other than the default?

                3. try installing other free products in Illustrator and see if that works

                 

                Thanks

                Archana

                • 5. Re: Where is it???
                  timruah Level 1

                  Date: Wed, 31 Oct 2012 13:57:11 -0600

                  From: forums_noreply@adobe.com

                  To: targum@msn.com

                  Subject: Where is it???

                   

                   

                   

                   

                   

                   

                        

                             

                             

                             

                      Re: Where is it???

                   

                   

                      created by asankara in Adobe Exchange Panel - View the full discussion

                   

                   

                   

                  Hi, Few questions which will help me debug the issue: 1. Are you getting the QR code and bar code generator extensions from the Adobe Exchange panel in Illustrator?YES2. Adobe Extension Manager pops up a few windows where you have to click "Accept", "Install"? did you get past that ?YES3. Did Adobe Extension Manager pop up saying "the extension QR code generator was successfully installed" ?I thought it had, but I tried again and it said the extension was NOT successfully installed4. If all of this happened, did you try closing Illustrator and opening it again?Several times5. what platform are you running Illustrator on? Win/Mac and which version     I tried installing these extensions in both Win and Mac and it seems ok.Mac. CS6 on 10.6.86. Have you installed Illustrator in a location other than the default?Apps Folder7. try installing other free products in Illustrator and see if that works Can you get me a snapshot of your Extension Manager? And also the "My Stuff" tab in the Adobe Exchange Panel?Don't have the software to capture a screenshot within a program (have to go to Grab and palettes disappear) ThanksArchana

                   

                   

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                  • 6. Re: Where is it???
                    asankara Level 1

                    Thanks for the responses.

                     

                    Can you please give me the versions for the following:

                     

                    1. Illustrator (Illustrator from the top menu -> About Illustrator)

                    2. Extension manager (Extension Manager from the menu -> About Extension Manager). If you see a yellow warning icon in Adobe Exchange, there is an update for Extension manager. In Illustrator, go to menu Help-> Updates and get the udpates for Extension Manager

                    3. Adobe Exchange (you can get this version by opening Extension Manager and checking out the version for Adobe Exchange extension installed). If the Adobe Exchange version is less than 0.9.2, please install the latest version from here: https://www.adobeexchange.com/

                     

                    You could use the following commands to get screen shots:

                    Shift + command + 3. This will get a snapshot of your screen and place it in desktop.

                     

                    Let me know how it goes.

                     

                    Thanks

                    Archana

                    • 7. Re: Where is it???
                      timruah Level 1

                      Date: Thu, 1 Nov 2012 12:10:40 -0600

                      From: forums_noreply@adobe.com

                      To: targum@msn.com

                      Subject: Where is it???

                       

                       

                       

                       

                       

                       

                            

                                 

                                 

                                 

                          Re: Where is it???

                       

                       

                          created by asankara in Adobe Exchange Panel - View the full discussion

                       

                       

                       

                      Thanks for the responses.  Can you please give me the versions for the following: 1. Illustrator (Illustrator from the top menu -> About Illustrator)16.0.12. Extension manager (Extension Manager from the menu -> About Extension Manager). If you see a yellow warning icon in Adobe Exchange, there is an update for Extension manager. In Illustrator, go to menu Help-> Updates and get the udpates for Extension Manager6.0.2.403. Adobe Exchange (you can get this version by opening Extension Manager and checking out the version for Adobe Exchange extension installed). If the Adobe Exchange version is less than 0.9.2, please install the latest version from here: https://www.adobeexchange.com/0.9.2 You could use the following commands to get screen shots:Shift + command + 3. This will get a snapshot of your screen and place it in desktop.  Let me know how it goes.  ThanksArchana

                       

                       

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                      • 8. Re: Where is it???
                        timruah Level 1
                        • 9. Re: Where is it???
                          asankara Level 1

                          Hi,

                           

                          Thanks for the responses.

                          Can you please install the latest version of Extension Manager from here: https://www.adobeexchange.com/help

                          Also make sure to get the latest Adobe Exchange from: https://www.adobeexchange.com/

                           

                          Thanks

                          Archana

                          • 10. Re: Where is it???
                            timruah Level 1

                            I was already current on both.

                            Redownloaded and installed Adobe Exchange. The link you gave me for Extension Manager just sent me to a generic help page.

                            STILL NO LUCK.

                             

                            Date: Thu, 1 Nov 2012 12:26:29 -0600

                            From: forums_noreply@adobe.com

                            To: targum@msn.com

                            Subject: Where is it???

                             

                             

                             

                             

                             

                             

                                  

                                       

                                       

                                       

                                Re: Where is it???

                             

                             

                                created by asankara in Adobe Exchange Panel - View the full discussion

                             

                             

                             

                            Hi, Thanks for the responses.Can you please install the latest version of Extension Manager from here: https://www.adobeexchange.com/help Also make sure to get the latest Adobe Exchange from: https://www.adobeexchange.com/  ThanksArchana

                             

                             

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                            • 11. Re: Where is it???
                              asankara Level 1

                              Your Extension Manager seems out of date.

                               

                              So please go here and log in: https://www.adobeexchange.com/

                              Then go here for the Extension Manager : https://www.adobeexchange.com/resources. Extension Manager is the first link on top for downloading under Desktop Apps.

                               

                              Hope this helps.

                              • 12. Re: Where is it???
                                Michael Stoll

                                same problem over here. getting the message, that extension manager has to get updated. clicking "yes" redirects me to adobe application manager, where extension manager is not listed.

                                • 13. Re: Where is it???
                                  asankara Level 1

                                  We are working to fix this issue.

                                  In the meantime, you could get the updates by doing one of the following:

                                   

                                  1. From within your product (Photoshop/Dreamweaver/etc), go to Help -> updates. This will list Adobe Extension Manager. click on 'Update" button.

                                  2. Install the latest Extension Manager from here

                                       Windows:http://download.macromedia.com/pub/dw_exchange/extension_manager/win/AdobeExtensionManager -6_0_4-mul-AdobeUpdate.zip

                                       Mac: http://download.macromedia.com/pub/dw_exchange/extension_manager/mac/AdobeExtensionManager -6_0_4-mul-AdobeUpdate.dmg

                                  • 14. Re: Where is it???
                                    timruah Level 1

                                    Did all this.

                                     

                                    Still get the attached error message.

                                     

                                     

                                     

                                    Date: Wed, 7 Nov 2012 10:48:45 -0700

                                    From: forums_noreply@adobe.com

                                    To: targum@msn.com

                                    Subject: Where is it???

                                     

                                     

                                     

                                     

                                     

                                     

                                          

                                               

                                               

                                               

                                        Re: Where is it???

                                     

                                     

                                        created by asankara in Adobe Exchange Panel - View the full discussion

                                     

                                     

                                     

                                    We are working to fix this issue. In the meantime, you could get the updates by doing one of the following: 1. From within your product (Photoshop/Dreamweaver/etc), go to Help -> updates. This will list Adobe Extension Manager. click on 'Update" button.2. Install the latest Extension Manager from here     Windows:http://download.macromedia.com/pub/dw_exchange/extension_manager/win/A dobeExtensionManager-6_0_4-mul-AdobeUpdate.zip     Mac: http://download.macromedia.com/pub/dw_exchange/extension_manager/mac/A dobeExtensionManager-6_0_4-mul-AdobeUpdate.dmg

                                     

                                     

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                                    • 15. Re: Where is it???
                                      Michael Stoll Level 1

                                      sorry to say: same here.

                                      • 16. Re: Where is it???
                                        asankara Level 1

                                        can you please provide the error attachment? I can't find it.

                                        • 17. Re: Where is it???
                                          asankara Level 1

                                          Hi Michael,

                                           

                                          Were you able to install Extension Manager from within the point product or the links I provided you? What is the error you are seeing?

                                           

                                          Thanks

                                          Archana

                                          • 18. Re: Where is it???
                                            Michael Stoll Level 1

                                            i was able to update extension manager (don't get the update message any longer, icon is gone in the exchange panel, too). re-installed the two extensions via the panel. they seem to have installed properly. but they do not appear under windows > extensions > ....

                                             

                                            01.jpg02.jpg

                                            • 19. Re: Where is it???
                                              timruah Level 1

                                              Date: Wed, 7 Nov 2012 13:59:45 -0700

                                              From: forums_noreply@adobe.com

                                              To: targum@msn.com

                                              Subject: Where is it???

                                               

                                               

                                               

                                               

                                               

                                               

                                                    

                                                         

                                                         

                                                         

                                                  Re: Where is it???

                                               

                                               

                                                  created by asankara in Adobe Exchange Panel - View the full discussion

                                               

                                               

                                               

                                              can you please provide the error attachment? I can't find it.

                                               

                                               

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                                              • 20. Re: Where is it???
                                                Ten A Adobe Community Professional

                                                Hi,

                                                I'm Producer of these Extensions. My Extensions have some problems for AI version 16.1.0.  and I'm working to fix this issues.

                                                Please waiting to solve this versioning issues.

                                                Thank you.

                                                 

                                                Ten

                                                • 21. Re: Where is it???
                                                  Michael Stoll Level 1

                                                  hi there,

                                                   

                                                  thank you for taking care. would love to test new versions. so just ask.

                                                   

                                                  michael.

                                                  • 22. Re: Where is it???
                                                    Ten A Adobe Community Professional

                                                    Hi, all.

                                                    Thank you for your interest in my Extensions.

                                                    Previous problems are fixed and now available download in Adobe Exchange.

                                                    check it out and have a fun!

                                                     

                                                    Ten.

                                                    • 23. Re: Where is it???
                                                      Michael Stoll Level 1

                                                      hi there, i just tested the qr-code. it's working like a charme! thankyou. michael.

                                                      • 24. Re: Where is it???
                                                        timruah Level 1

                                                        Looks like they work. Thanks.

                                                         

                                                        Date: Mon, 12 Nov 2012 06:07:19 -0700

                                                        From: forums_noreply@adobe.com

                                                        To: targum@msn.com

                                                        Subject: Where is it???

                                                         

                                                         

                                                         

                                                         

                                                         

                                                         

                                                              

                                                                   

                                                                   

                                                                   

                                                            Re: Where is it???

                                                         

                                                         

                                                            created by Ten A in Adobe Exchange Panel - View the full discussion

                                                         

                                                         

                                                         

                                                        Hi, all.Thank you for your interest in my Extensions.Previous problems are fixed and now available download in Adobe Exchange.check it out and have a fun! Ten.

                                                         

                                                         

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