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Hi, and welcome,
Is the developer shipping all the files required to call HTML Help files from a FoxPro application? With FoxPro 7.0 at least, two additional files are required in order for HTML Help files to work properly: FoxHHelp7.exe and FoxHHelpPS7.dll. Maybe version 8.0 is the same.
Here's a Microsoft Knowledge Base article on the problem:
"PRB: HTML Help Does Not Work from VFP Application"
Some additional resources on using HTML Help with FoxPro applications are listed at the end of the following page:
Hi Pete, thanks for the reply.
Yes, both FoxHHelp8.exe and FoxHHelpPS8.dll have been registered
Although those links were useful, they still did not provide a solution to my problem. I have also tried Adobe support and 3 days have passed without an answer - I have to admit - it's a tough one.
I seem to have a knack for attracting these bizarre problems, anyway this one has become just a little more than a nuisance - we are have to publish the help in a few days and the F1 functionality is still not working. I find it hard to believe that no one else has suffered a similar problem to ours. Any suggestions would be greatly welcomed.
Hi - Thanks again to Pete for trying to help. I eventually managed to resolve this problem myself. The application was calling up ID's from separate modules. Each of these modules had a separate help and I think the Map Id's where somehow conflicting. I've concluded that it's on the application end and nothing to do with RoboHelp, phew.
It still has not been completely resolved, however I have managed to get to the root of the problem and have ruled RoboHelp out as being the culprit.