what kind of help output are you creating - CHM, WebHelp, FlashHelp, etc.?
That's the way tri-pane help works regardless of the authoring tool and it is not a setting change.
You can insert a link in each topic that will open Outlook and create an email with the address you want it sent to, a subject line and, most importantly, a link that is to the page being viewed.
How is covered at http://www.grainge.org/pages/snippets/snippets.htm#email
See www.grainge.org for RoboHelp and Authoring tips
As you are talking about the URL not changing, this has to be browser based AIR, FlashHelp or WebHelp.
Alternatively, you can do what I did on my RoboWizard site to provide a reference to the topic in question. Take a look at the link below to see what I'm talking about.
As you look at the page, pay close attention to the bottom area. I've inserted a field there with some script that causes it to select when you click it so that it is easier to copy to your clipboard.
Hello Yes I do see your help page and its very similar to mine. On yours I noticed the same thing happens the links on the top doesnt change. Is there a way where you click on the topic the link on the top changes?
I solved the problems thanks everyone for your help. Captiv8r thanks for you help.
While I'm quite happy you seem to have found some solution, it would likely be helpful to others that come behind you with a similar issue to know exactly what you did that seemed to solve things for you.
So if you could please fill in the missing details it would help everyone out.