3 Replies Latest reply on Nov 1, 2012 12:12 AM by sudarshan.t

    Windows 8 install affects Photoshop

    ActionLV

      Well, it's been some time since I installed my version of Photoshop, three years and never had a problem. In May I installed a prelease evaluation of Windows 8 and Photoshop continued to work nicely as before. Yesterday I installed the full version of Windows 8 and peculiarly this install didn't transfer my applications and programs. Instead there was a Windows.old folder.  Now I'm at a loss what to do because this version was a download version and I have no idea where the file is or where the serial number might be. I'm sure this would solve my license issue.

       

      I've tried the solutions from Adobe support to no avail.

      Everything is on my computer. I just want to know where the files should be correctly placed.

       

      Thank You

       

      Ian