8 Replies Latest reply on Nov 3, 2012 4:37 AM by duh herro

    My Photoshop wont open

    duh herro

      when i click on my photoshop, it keeps saying that it has stoped working. this is the error report

       

      Problem signature:

        Problem Event Name:          APPCRASH

        Application Name:          Photoshop.exe

        Application Version:          13.0.0.0

        Application Timestamp:          4f61beba

        Fault Module Name:          KERNELBASE.dll

        Fault Module Version:          6.1.7601.17932

        Fault Module Timestamp:          503275ba

        Exception Code:          c06d007e

        Exception Offset:          0000d3cf

        OS Version:          6.1.7601.2.1.0.768.3

        Locale ID:          3081

        Additional Information 1:          0a9e

        Additional Information 2:          0a9e372d3b4ad19135b953a78882e789

        Additional Information 3:          0a9e

        Additional Information 4:          0a9e372d3b4ad19135b953a78882e789

       

      any help?

      thanks