Sorry to hear about all the difficulties you have experienced. Thank you for providing all the detail you have. Someone from Adobe will contact you. If needed you can contact me directly at email@example.com.
I had the same problem, I deleted all the entries linked to adobe.com in the hosts file located in /private/etc.
Everything worked afterwards.
I'm running Mavericks 10.9.1
I opened Adobe Enore today and it asked 'Provide a serial number' and would not launch the application.
Obviously I don't have a serial number being a Creative Cloud subscription.
I opened the Creative Cloud Preferences, changed the Language from English (North America) to English (International)
Quit all Adobe programs and quit Creative Cloud
Launched Creative Cloud, opened Encore and it worked perfectly
Only for Mac trysimilar on windows to see .
You need to follow this :
Go to finder - > Go To folder ( Command + SHIFT + G ) type /etc press return .
Then look for in the folder for " Hosts " copy paste it to your desktop, open it with Text editor and erase everything .
Put this " ### Host Database## localhost is used to configure the loopback interface# when the system is booting. Do not change this entry.##127.0.0.1 localhost255.255.255.255 broadcasthost::1 localhost fe80::1%lo0 localhost "
save then copy replace in the Hosts Folder . There you go launch any application . and it will work .
I got help with this problem.
You only need to sign out from the creative cloud. Go to preference, sign out. Open Premiere Pro CC, help sign out.
Then re-open premiere pro cc and sign back in, and you should now be able to open encore as well!
Worked for me!
Ensure you installed Encore CS6 with steps decsribed here:
Note: When uninstalling Premiere Pro CS6 on Mac, be sure to run the uninstaller from /Applications/Utilities/Adobe Installers to uninstall