5 Replies Latest reply on Jun 20, 2015 11:07 AM by nisargmehta1

    CS 6: trial version install hangs at 42%  (Win 7)

    shutterbuggpro

      Greetings,

       

      I am attempting to install the CS6 trial version on my Windows 7 machine.

      When it starts installing AdobeHelp, it gets to 42%, then the time remaining increases, but the percentage stays at 42%. I rebooted and tried again, with the same result.

      It started out at 7 minutes remaining. At 66 minutes, I gave up.

      IDCSG_install.png

      Windows 7 Professional

      Service Pack 1

      Intel Core Duo 3.00GHz 64-bit

      42 GB free space on master drive

       

      I do not have any versions of the Creative Suite--I have standalone versions of Photoshop CS6 and InDesign CS5. I'd really like to play with this new version before I plunk down my dime(s).

      Any help would be greatly appreciated.

       

      Thanks,

      Michele