2 Replies Latest reply on Nov 8, 2012 2:19 AM by Lilybiri

    Black/Blank Screen on PowerPoint 2010 import

    yisenberg

      When I import a PowerPoint 2010 file and publish it, one of the screens in the presentation goes "black" and the presentation stops working. If I save the very same PowerPoint as a 97-2003 compatible ppt presentation, the published file looks fine, and goes until the end.

       

      Please help! I don't want to have to re-save all of my .pptx files to ppt.

       

      I'm using Win XP Pro and Captivate 6.0. I don't recall having this problem on previous versions of Captivate.