2 Replies Latest reply on Nov 9, 2012 10:38 AM by magpiepro

    Can't import any video inAE CS 5.5


      Just had AE installed and I can't import any video (.avi or .mov.)  They show up grey and then if I try all files it says "it's a bad format or not readable." Two error messages about unknown exception and missing output plug-in show up when I opne AE.  I have AE CS5.5, 10.6.8 Mac, QT 10 in applications file and QT 7.6.6 in utilities just installed today.  I tried throwing out preferences but nothing seems to help.  Plaese help me.