Obviously, you don't like ADE very much. But are your problems procedural
- or device-oriented? IOW: is it the software?
You didn't tell us what version of ADE you're using, didn't tell us whether
your computer is Windows or Mac, and didn't name the ereader. Those are
very important details in any attempt to help you. I can go over the
generic process without that information, and it might help. No insult is
intended here - just trying to give you something that might help you
pinpoint where it's all going wrong.
The beginning is the installation of ADE. You can open ADE and it works.
Next up is downloading an ebook to ADE. Looks like you've accomplished
that and the ebook is readable on your computer.
Next is the unnamed ereader. And here's where I have questions for you.
After you did the drag and drop (which isn't a 'horrible interface'), how
did you end the session? The nominal way is to wait until ADE is done with
the transfer, then shut down ADE - and wait until the ereader tells you
that it's finished processing its new data. If you didn't get any message
like that from your ereader, then the file on the ereader may be corrupt -
and you'll get errors when you try to open the ebook.
On Fri, Nov 9, 2012 at 4:16 PM, adeisbadsoftware
I have the latest version of ADE, the latest drivers for my device on my computer, and the latest firmware for my device.
I wait for the transfer to finish in ADE. As I said, I am even able to (on my computer) open the book from its location on my device's library before closing ADE. There are no errors, and the transfer is complete before I close ADE.
Thanks for standing by Adobe's horrible interface so I'd know this was just pure fanboy-ism. Drag-and-drop is not only an unusual metaphor for copying (it's actually the time-tested metaphor for cut/paste, not copy/paste) files around my computer, but Adobe's software provides no sense of hitting at all. The book icon I drag is the height of about 8 rows worth of "bookshelf" entries, and ADE does not even bother to highlight which of those bookshelves it thinks I am currently holding the icon over, so I have no idea if I am about to drop it onto the line representing my reader or one of the other 7 bookshelf lines it is over. And, even if this were an intuitive metaphor with better implementation, that's no excuse to neglect having any kind of menu option--a context menu option when I interact with the book, or an icon in the menu bar, or entry in a drop down menu--that also lets users send books to devices. This is not only offered by every other reader software in existence, but really by all software of all stripes. A physical metaphor UI is the last thing added, never the only interface.
Other books--including other books with this tragic ASCM/DRM--have transfered just fine. Adobe has just decided today that it can no longer reliably handle its own DRM. If it's giving up on itself, I will give up on it too--a good lesson to prefer any other file type or pirated content over terrible ADE DRM in the future.
I try to help and to point out that your anger may be misplaced, and that
you have to put it aside in order to see the issues themselves, instead of
condemning the software because it works in ways you don't like. That's
not 'fanboy-ism' - it's an attempt to put the issues in the perspective of
what is happening.
Your response doesn't address the point I made about making sure your
EREADER tells you it's done processing new content - only that you wait
until ADE has finished its thing. All ereaders I'm familiar with will not
finish processing new content until the connection with ADE has been closed
- they're waiting for more transfers.... My SONY spends almost a minute
tidying up its files and closing the connection to the ADE library or the
SONY library before it is safe for me to disconnect it from my computer.
And I make sure that I disconnect my ereaders logically before I pull the
plug, making sure my computer software knows they're gone. Otherwise,
there's an open connection to the ereader - and that can cause issues when
you do something else.
Finally, Adobe and ADE do 'manage its DRM reliably'. You just don't think
so, based on one ebook that's giving your issues. Think broader: you are
having problems, but 99% of us aren't.
On Sat, Nov 10, 2012 at 7:24 AM, adeisbadsoftware