I have experienced a weird incident with Photoshop Element 5.0, to which I
couldn't believe until I could reproduce it: *the PE Organizer erases all
*.JPG files in the pictures' directory I am working on when closing under
certain conditions.* You will find in appendix the report of the tests I
have been running.
The procedure that leads to files being deleted is the following:
- Initial state: PE 5.0 Editor and Organizer inactive. The directory
contains 2 JPG files (IMG_0177a.JPG). The files in the directory are sorted
by file type.
1. Open PE 5.0 Organizer.
2. Select picture IMG_0022.CR2.
3. Click on "Go to full edit". The directory still contains the 2 .jpg
4. Save the file after edit as IMG_0022.DNG. The directory still contains
the 2 .jpg files.
5. Click on "Open image". The directory still contains the 2 .jpg files.
6. Save the picture as IMG_0022.JPG. The directory contains now 3 .jpg
7. Close the file in the Editor. The directory still contains the 3 .jpg
8. Click onto the Organizer window to give it the focus. The directory
still contains the 3 .jpg files.
9. Close the Organizer. The 3 .jpg files are no longer in the directory.
The appendix shows more details (screenshots) of my tests (see tests 1 and
I couldn't find any configuration in PE that can cause this behaviour. I
could also find no mention of it on your support site. Could you please
- Is that behaviour made possible through a configuration preference or is
it a known bug?
- If it is a bug, is there a fix for it?
- If not, how else can I avoid such deletions?
- If I store the .JPG files in a subdirectory of that where the raw photo
files are stored, can I be sure that the JPG files will never be erased
through that behaviour?
I have just experienced that incident only this fall because I have just
installed PE 5.0 and started processing raw photo files recently (I had PE
4 up to then).
- PC with Windows XP Pro SP3 and all updates installed. 1.5 GB RAM. Drive
C: is 37 GB, free space is 13 GB.
- I got PE 5.0.2 with my Canon camera I bought in January 2008. I installed
the update in August 2012. No add-on SW has been installed to PE.
- I store my photo files on a NAS disk (La Cie 1 TB, free space: 203 GB)
and use another NAS disk for backup copies (that backup disk is only
running for backups; it was never running when I experienced the incident
- My photo files are stored in directories organized by date and event. Up
to now, I have been storing all types of photo files in one directory per
event (.CR2, .JPG, .DNG).