Totally out of the blue, I started getting the message
"we detected an incompatible display driver, to get a better and faster playback, please update your display driver. Display driver details:Intel HD Graphics 2.1.0- Build 18.104.22.1689"
every time I open up Premiere Elements 10. I can not see any video in the display window. It's just completely grey even though I can see a picture on the scenelineewithin each individual clip. I even experience this same problem on oler projects. Also, during playback, I can hear the audio playing, just no video.
I reserached this message on the forum and it seems that the recommmended driver update does not resolve the issue, which makes sense cause it does not seem like anyoe, including myself, made any driver changes to cause this error in the first place. So I tried the forum recommmednation of restoring my windows 7 to an older date, prior to this issue. Unfortunately that did not help. Next, I was going to delete the file bad_drivers.txt as per previous forum messages but that does not seem to exist in my system. I a using windows 7 and I can not find any folder callled "Program Data" where that is supposed to live.
Does anyonne have any recommnedationns for next steps. On possibly a related note, for days prior to this issue, I was experiencing poor performance on my placyback withinn Premiere 10. The video was playing very choppy, even though it was fully rendered. ( it was acting like it was not rendered but it really was. ) This made editing very problematic. (although I could atleast see the video at this juncture) I am wondering if I can update my display driver to something that could not only fix the main issue of the video not appearing but also deliver a smoother playback performance. That would be awesome. I have not tried that step yet cause I don't have a good udnerstanding of how and which type of driver to update. Plus I got discouraged reading onn the forum that such a recommmended step did not resolve the issue.
Thanks everryone in advance for reading this and providing any feedback!