Moving this discussion to the Installing Flash Player forum.
I'm not sure what you mean by the "renaming mask box". Items in your start menu shouldn't have anything to do with Flash Player. Can you elaborate a bit more (or give us pictures) on what's happening?
When you click on the download box you eventually get a pop up box that
says 'Add Downloads' across the top. The next line says 'enter the download
here and (optionally) the referring page of the file.' Then it says '*
Download:*' then there's a box, and 'Description:' and a box, 'Save files
in:' and a box, 'Renaming Mask:' and that box turns all red when I click on
the word 'Start!' along the bottom. The 'Renaming Mask:' box doesn't have
any information in it but the other boxes do for the download.
Are you using a download manager or batch download utility? What browser and OS is this occurring with?
I got it fixed. Took my computer to a computer repair store and they said I
had either checked or clicked on something in Mozilla that made the
Renaming Mask box turn red. Thirty dollars later the gentleman successfully
installed Adobe Flash Player for me after that with no problem. . . Thank
you all for trying.