8 Replies Latest reply on Nov 13, 2012 2:36 PM by RedRobinProductions

    Why does my friend's CS6 .indd file not open in my version of CS6?

    RedRobinProductions

      My friend is using CS6 on her MacBookPro, and I am using a trial version of CS6 on my HP Pavillion.  She's created several files which are not opening on my machine. 

       

      The error message I get is this:  Cannot open the file "CAFM Palm Card Back.indd". Adobe InDesign may not support the file format, a plug-in that supports the file format may be missing, or the file may be open in another application.

       

      I can verify that when I get this message, the file is not open in another application, and the latest Adobe updates are downloaded. 

       

      Any ideas how to solve this issue?