It would seem you were able to get your questions posted.
Please let us know if you have any further issues and we'll investigate.
Yeah, I gradually figured it out. The way the support web page is laid out, it implies that if your question hasn't previously been asked and answered, it will be automatically be posted from that line. Dumping you into a general forum page with no further explanation seemed kind of random.
Maybe more seasoned users "get it", I didn't, at least nosy right away.
Sent from my iPad
We're working on the user experience for asking questions, I know it's a bit convoluted right now.