1 Reply Latest reply: Nov 14, 2012 3:16 PM by Ken G. Rice RSS

    How to cancel Creative Cloud Subscription

    federatedfilms Community Member

      The Adobe site is a labarnyth of links that give you part of the information and then you end up at http://helpx.adobe.com/uk/contact/?issue=myOptions_returncancelorder&subissue=myOptions_re turncancelorder_1

       

      Where you wait for a chat button to appear, which never does, then you click the link "Don't see a chat button?" which takes to you page not found!

       

      So why does Adobe not put a cancel subscription button o ones creative cloud account page?

       

      And they want to take 50% of the subscription fee when you cancel, can that even be legal?

       

      So anyone know of a simple way to cancel this subscription, I've had it for 90 days now.