1 Reply Latest reply on Nov 29, 2012 8:04 AM by nzorn

    Sign Document button greyed out when viewing PDF inside browser

    nzorn Level 1

      Windows 7 x64
      Adobe Acrobat X Pro (Tested with 10.1.2, 10.1.3, & 10.1.4)

      Internet Explorer 8

       

      Display PDF in browser is checked
      Display in Read Mode by default is not checked

       

      We use Topaz signature pads, and when users try to sign a PDF inside the browser the "Sign Document" button is greyed out.  We have to right click the PDF (still inside the browser) and open up "Page Display Preferences" and then the "Sign Document" button works.  We've also noticed that clicking "Time Stamp Document" allows the Sign Document button to work.

       

      I just tested this with Acrobat XI and it's working fine.  So it appears to be a bug with Acrobat X?