Which operating system?
What happens when you try to install? What steps do you take? Any error messages?
As John suggested specifics on the error message can help us troubleshoot this further.
I have windows xp. I do not get an error msg. just nothing happens at all. I have tried opening it manually to get it to run and nothing happens, even if I try to open as the adminstrator. Hopefully you will have some sugestions for me. Thanks.
I have figured it out, thanks for your time.