We have a pandigital ereader, and the books arent transferring from our computer to the ebook. We've been told its an Adobe problem, and we're wondering what's going on? We've spoken to Kobo, and its definatly on the Adobe side. Any help please?
It says its downloading, then says we're not authorized adobe users, which we are. Confused!
I'm going to make an assumption that your last statement indicates you're
having the issue on the ereader side.
There could be a couple of reasons why things aren't working. First up is
a question: did you register your copy of ADE with Adobe, using your Adobe
ID? If you did, that ID is embedded in each ebook file that resides on
your computer. If you did not, then you are 'anonymous', and that's not an
accepted Adobe ID. Next is a technical question: what is the wording of
the error message you're getting?