When you upgrade with PSE installed, it's extremely important to delete the preferences. Go to your username>library>preferences and remove everything you can find that pertains to PSE, including
Adobe Photoshop Elements 9 settings
Adobe Photoshop Elements 9 paths
and any lockfiles with the same names. That library is hidden in 10.8. To see it, option click the Go menu in the Finder and it will appear below the little house for your user account. While you're in there, also go into the saved application states folder and delete anything related to PSE.
I seem dumb here. Where is the user name to start this process.
At the top of the window when you are in the Finder, look for the Go menu. Click it to open it and while you're holding it open, press the Option key.
Well i got that done and I deleted those 3 items, still not working
went back in and found lock files and deleted them also and restarted the computer and it worked perfectly
Thanks so much
Will this work to stop it from quitting when trying to save? I've also upgraded to lion, and now everytime I try to save it it quits on me. I've deleted the preferences by pressing shift, alt & command right after lauching the program.
A window came up asking if I wanted to delete preferences, I clicked yes. I restarted my computer but it still quits every time I try to save anything, otherwise it works fine.
If I tried this, would that resolve my problem?
Thanks for any help.
If you think this solution can work any better for you, please do the following-
1. Uninstall PSE (ensure you have the product set up files and serial key aside)
2. Go to ~/library/Preferences and delete the following files-
Adobe Photoshop Elements x paths
Adobe Photoshop Elements x settings
3. Go to ~/library/Saved App States and trash all PSE related files
In my experience, brunohailey, it's very important to delete all those files when upgrading to 10.7 or 10.8. The keystsroke combo only does the .plist file.
Thank you for replying, I ended up unistalling it and reinstalling it. Then I put all my files that were completed prior to unistalling it in a different folder. So far I haven't had any other problems. Thanks for all the help!