3 Replies Latest reply on Nov 19, 2012 2:43 AM by Willam van Weelden

    The whdata, whgdata and whxdata folders are not being created in my output folder.

    Mike Danial Level 1

      My question is why aren't the whdata, whgdata and whxdata folders being created in my output folder. It is only when I am recompiling the project into the previous location. 

       

      As a result my INDEX and SEARCH functions are not functional.

       

      I wonder why this is happening? Any suggestions would be appreciated.

       

      Another way to look at it is before I compile, if I physically delete the whdata, whgdata and whxdata folders prior to compiling, all goes well. If I don’t, the three folders get deleted and do not get recreated. Afterward, when the three folders are not there, when I recompile, they appear again.

       

      I have run this project sucessfully for 3 months now with numerous topic updates and only recently has the issue developed. Nothing new has been installed.

       

      I am running RH 10 on IE9 compiling WebHelp and this issue appears on my hard drive, not a network.

       

      Here is the compile information as it appears in my OUTPUT VIEW:

      Starting compilation...

      WebHelp preprocessor 10.0.0.287

       

      Clearing output folder...

      Compiling \\stkprod14\users1\DANIALM\desktop\Documents\RoboHELPData\RoboHelp Office\ask_sadie_web_merge\generate\mergedProjects\Finger Lakes Collection\Finger_Lakes_Collection.htm ...

       

      Preparing to create WebHelp...

      Preparing files for WebHelp...

      Copying files...

      Updating files...

      Finished preparing in 24 sec(s)

       

      Any ideas appreciated.

       

      Mike