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1. Re: How do i solve the activate app issue in DPS App Builder?
Moved to the Digital Publishing Suite forum. They will help you here.
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2. Re: How do i solve the activate app issue in DPS App Builder?
If you are DPS single edition user, then you need to enter serial number to activate app.
But it would be more helpful if you let us know which DPS edition you have?
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3. Re: How do i solve the activate app issue in DPS App Builder?
I have a creative cloud subscription.
Sent from Samsung MobilePrabhjyot Kaur <forums_noreply@adobe.com> wrote:Re: How do i solve the activate app issue in DPS App Builder?
created by Prabhjyot Kaur in Digital Publishing Suite - View the full discussion
If you are DPS single edition user, then you need to enter serial number to activate app.
But it would be more helpful if you let us know which DPS edition you have?
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4. Re: How do i solve the activate app issue in DPS App Builder?
Thanks. You need to delete app. Then go back to Folio builder panel and select create app again.
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5. Re: How do i solve the activate app issue in DPS App Builder?
I have uninstalled and re-installed Folio Builder twice now. Any other ideas?
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6. Re: How do i solve the activate app issue in DPS App Builder?
Can you let us know your issue with Folio builder?
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7. Re: How do i solve the activate app issue in DPS App Builder?
Hey, thanks. But I have managed to resolve the issue.
Sent from Samsung MobilePrabhjyot Kaur <forums_noreply@adobe.com> wrote:Re: How do i solve the activate app issue in DPS App Builder?
created by Prabhjyot Kaur in Digital Publishing Suite - View the full discussion
Can you let us know your issue with Folio builder?
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8. Re: How do i solve the activate app issue in DPS App Builder?
I tried the simple way to do this, is you have to sign out from the folio builder panel, sign out. Exit the App Builder. Sign in with your Adobe ID in the folio builder. Build the App, you'll all set！
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9. Re: How do i solve the activate app issue in DPS App Builder?
I had a "normal" license for CS6 Master Suite, however, I wanted to publish apps using DPS. Instead of buying the single-edition licenses, I decided instead to subscribe to the Creative Cloud service. However, it does not seem to have worked because when I try to build a folio, it is still asking me to purchase a single-edition license.
Things I have done so far:
- I have signed out of app builder, folio builder, creative cloud, adobe.com, everything.
- I deleted all previous folios
- I uninstalled InDesign and re-installed it using the Adobe Application Manager instead of the original discs
- I upgraded the DPS tools
- I created a brand new folio in Folio Builder (after signing in with my Creative Cloud credentials)
- I clicked on Create App
- App Builder is still not recognizing my Creative Cloud subscription.
I have since called tech support and been on hold with them for over an hour. When I finally got someone on the phone, they really have no idea what to do and have 'escalated' it to some other office who is supposed to call me back, but has yet to do so.
This is my last resort. If this doesn't work, I suppose I'll just cancel my subscription and go back to my usual setup...sans DPS.
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10. Re: How do i solve the activate app issue in DPS App Builder?
Kindly let me know whether your issue is resolved or not. If not, let me know your call back number and I will call you.
Pm your contact number.
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11. Re: How do i solve the activate app issue in DPS App Builder?
No, it hasn't been answered. I was told someone from Adobe would be calling me today to resolve, but that didn't happen either. I don't know how to PM using this forum.
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12. Re: How do i solve the activate app issue in DPS App Builder?
To send a private message (PM) to someone click on their name and you will go to their profile. Then on the right under Actions will be a link for Send private message.
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13. Re: How do i solve the activate app issue in DPS App Builder?
Hey mate i had the same problem. I talked to adobe. I just had to trash my DPS app builder (go to applications folder delete it and empty your trash) reinstall it got to https://digitalpublishing.acrobat.com/app.html
then just recreate your app from indesign and it should then work.
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14. Re: How do i solve the activate app issue in DPS App Builder?
1. Delete the Current App from DPS App Builder - If you do not have an option to delete the Build, send in your DPS App Builder id by sending a private message (Click on my name and click on send private message on the right).
2. Go to Applications, locate DPS App Builder and Move it to trash.
3. Go to https://digitalpublishing.acrobat.com/welcome.html, sign in and click on DPS APP Builder. That will give you a prompt to install DPS App Builder.
4. Download and install DPS App Builder.
5. Go back to InDesign>Folio Builder Panel, sign in with Creative Cloud id and click on Create App.
6. Sign in to DPS App Builder and build the App.
7. You should be able to create and download the Developer.ipa and Distribution.zip files.