3 Replies Latest reply on Nov 17, 2012 9:16 AM by the_wine_snob

    Can I install a pruchased downloaded version of Premiere Elements 10 on Windows 8?

    Musticorn

      Hi,

      I work at a small school where we are trying to develop a small video production program. We recently recieved an ACER Aspire V3 - 551 - 8469with AMD quad core processor, 4 GB RAM and a 500 GB hard drive. We had ordred this copy of 10 for another computer, but it was too slow to work. Now I am having trouble installing Premiere Elements 10 on the new Acer. Am I navigating the downloaded content poorly or is it just incompatible? Thanks for any help.

        • 1. Re: Can I install a pruchased downloaded version of Premiere Elements 10 on Windows 8?
          the_wine_snob Level 9

          Welcome to the forum.

           

          I would think that PrE 10 would install and run on a Windows 8 computer, but do not know for sure. I just cannot think of a reason, with the OS, why it would not.

           

          When you attempt to install the downloaded version of PrE 10, do you get any error messages? If so, what are they?

           

          I assume that your version of Win8 is 64-bit. Is that correct? If so, which version of PrE 10 are you trying to install, 32-bit, or 64-bit?

           

          If 64-bit, the 4GB of RAM will be a limiting factor, when running a program, like PrE 10, but should not affect the installation. You might want to look into expanding that RAM to at least 8GB, or better, more. A 64-bit OS requires a lot of resources, but can access them, and better.

           

          This article is a checklist for the general installation of most Adobe products. You might want to look over it, in case you missed something, when trying to install: http://forums.adobe.com/message/4063309#4063309

           

          One last thought: IIRC, PrE 10 download had two files: one was the program itself, with a separate installer, and the other file was the additional functional content, such as more Titles, Menu Sets, etc.. Some users mixed those two files up, and thought they were installing the program, when it was that additional functional content. That content installer would not work, until the program had been installed properly.

           

          Good luck, and please let us know a bit more.

           

          Hunt

          • 2. Re: Can I install a pruchased downloaded version of Premiere Elements 10 on Windows 8?
            Musticorn Level 1

            Hunt,

            First, thank you very much for your response. I downloaded PrE 10 using the Aklai (?) download manager, and when it finsihed I had a folder labeled "Adobe Premiere Elements 10 Content". Inside are six folders and some other files of types I don't recognize. The folders are labeled Adobe Premiere Elements 10 Content 1 - 3, and Adobe Premiere Elements 10 HD Content 1-3. I assumed folders 1 & 2 were the 32 bit and 64 bit  versions. However, when I open them, it says that there is not enough room to save them. I tried moving the downloaded content folder from my desktop to my C: drive program files, but that didn't work either. There is a setup and installer application that I can run inside the Content 1 & 2 folders, but a message appears that says that running either of them will mean removing the content I already downloaded. Am I looking in the wrong place?

            • 3. Re: Can I install a pruchased downloaded version of Premiere Elements 10 on Windows 8?
              the_wine_snob Level 9

              Thanks for the "memory jog," in the change in the Additional Functional Content download. It is now a series of files, each with different Additional Functional Content. It WAS once just one file, with an installer package.

               

              Those Content files are for more Title Templates, more DVD/BD Menu Sets, more Themes/Instant Movies, etc., and cannot be installed, until the PrE program, has been fully and successfully installed.

               

              Good luck,

               

              Hunt