4 Replies Latest reply on Mar 4, 2008 7:34 AM by SISk12

    Recording additional slides


      So I am finishing up a project, it's 1:45 in the morning here. I just want to record these few additional slides, and be done. I have my red recording box, but no "settings" dialouge!! The part where you pick which window to record, snap to fit, THE BUTTON TO START THE RECORDING!! This happens now when I try to even record a brand new project.. w...t...f????


      I have tried rebooting.... powering down, powering back up.. it's still not working!! It was just working yesterday fine!! Nothing has changed, except that I powered down, brought my PC home to work through tomorrow (in St. Louis, supposed to get a decent amount of snow...)

      System specs:
      Dell Precision 390
      Intel C2Q 2.4Ghz
      4GB Ram
      QuadroFX 3450 PCI-e
      XP Pro
      Captivate 3
        • 1. Re: Recording additional slides
          Captiv8r Adobe Community Professional & MVP
          Hi SISk12

          My own guess here is that maybe at work you are using multiple monitors and at home you aren't? So maybe that recording dialog is actually there, but moved out of sight. If so, maybe you will be interested in UltraMon. You may view the site by clicking here.

          Note that I have no affiliation with this company. I simply googled to find a utility that might be used in such a situation as I described earlier.

          Cheers... Rick
          • 2. Recording additional slides
            SISk12 Level 1
            yes At work I use two 20.1in LCD's

            Here at my house I am using a 32" LCD TV as my second monitor hooked up through DVI and a 21" CRT through the DVI-VGA.. So I am still using two monitors. I have tried looking for it on both monitors. Changing primary monitors, upping resolutions on both, etc. That dialogue is nowhere to be found. On the same configuration on my home PC, it comes up fine. I may just uninstall/reinstall the app on my work computer..

            Any other Ideas? I have used ultramon before ;) I also like to use "MultiMon Taskbar" LINK!

            • 3. Re: Recording additional slides
              Captiv8r Adobe Community Professional & MVP
              Hi again Jeremy

              The only other thing I can think of to try is to perform what I call "The factory reset". Basically, you close Captivate, then use Windows explorer to hunt down and delete or rename a settings file. After you do this and restart Captivate, a totally fresh settings file is created when Captivate starts.

              To locate the settings file, close Captivate and open Windows Explorer.
              Navigate to the following folder:
              D:\Documents and Settings\????\Application Data\Adobe\Adobe Captivate

              Note that you would substitute your own information where you see ???? above.

              In this location should be a file named captivate_v30.dat (captivate_v20.dat if using version 2).

              Rename or delete the file and restart Captivate.

              Hopefully this gets you back up and running! Rick
              • 4. Re: Recording additional slides
                SISk12 Level 1
                that did it.. don't know why but it did. I also had my 2nd monitor (TV) turned off when I restarted the app. Thanks for the help as always Rick! You are the man!