2 Replies Latest reply on Nov 18, 2012 9:39 PM by pwillener

    Flash Player won't upgrade/install in Firefox

    Tyler22440

      Operating System: WinXP SP3

      Browser: Firefox (primary), IE (secondary)

      Flash player stuck at 11.4.xx

       

      Downloaded  "install_flashplayer11x32_mssd_aih.exe"

      Closed all browsers

      Ran upgrade and received the following error:

           Internet Explorer Script Error

           Line: 1

           Char: 10477

           Error: 'ActionLaunchAdobe' is undefined

           Code: 0

           URL: http://127.0.0.1:1486/app/_js/adobe.js

       

      Neither continuting the script nor not continuing installed the player.

      This happened multiple times.

       

      Then I uninstalled Flash player using the adobe uninstaller.

       

      Downloaded "Flashplayer11-5_install_win_ax.exe

      No problem in installation

      Internet Explorer Flash works fine

      Firefox doesn't recognize that a flash player is installed.

       

      Downloaded (again) "install_flashplayer11x32_mssd_aih.exe"

      Ran the installation and received the following error:

      Internet Explorer Script Error

           Line: 1

           Char: 13054

           Error: Object Expected

           Code: 0

           URL: http://127.0.0.1:2307/app/_js/adobe.js

       

      and Firefox still doesn't have a Flash player.

       

      I can't find adobe.js anywhere on my system. I've upgraded Java. I don't find adobe.js anywhere on my system.

       

      Where do I go from here?