0 Replies Latest reply on Nov 19, 2012 11:54 AM by brunohailey

    PSE9 quits when saving

    brunohailey

      So far I've deleted preferences by clicking shift, control, option right after launching.  The window came up to remove preferences I clicked yes.  I quit the program, and restarted my computer but it still was crashing when I tried to save anything.

      Next I tried removing it this way:

      Program Files\Adobe\Photoshop Elements 9\Locales\<locale>\Plug-Ins\Import-Exportand you will find twain plug-in.

       

      When I did this, I tried it 3 times.  The first 2 times I dragged the twain plug in to my desk top, but it seemed to still remain in place.  The third time I clicked twain plug in and moved it to trash.  Again, I quit program, restarted my computer, and it's still quits everytime I try to save anything.

       

      Please help, what else can I do?

      Thanks.