4 Replies Latest reply on Nov 30, 2012 4:38 AM by Peter Spier

    macbook- why does indesign 5.5 freeze

    dwy_yjb

      I hope you can help us with an issue we have here at our school, we have a licence for indesign for the mac. It’s my understanding from our office manager that a licence is for two mac’s , one desktop and one laptop. The reason I am asking is we have installed it on a desktop and all is well and are having trouble installing it on a macbook, on the internet is clearly states that a macbook running OS 10.7.4 will not work with indesign 5.5, so we installed the latest patch , that failed and then OS to 10.7.5 hopeing that would do it but it did not. the installing is fine, loading the software is also fine but as soon as we try to select a new document or to load one up then the colour spinning wheel appears and that is it.