13 Replies Latest reply on Nov 29, 2012 2:49 PM by the_wine_snob

    Motion Menu - Thumbnail Offset is Blank

    WinslowY

      I'm using Premier Elements 8 on a Windows 7 PC.  I am setting up my disc menus for 10 scenes, all with a Motion Menu Button.  I have successfully setup the three of the 10 scenes but the other 7 are blank/dark.  I have tried changing the thumbnail offset by entering a value and by scrubbing but it's still blank.  What am I doing wrong?

        • 1. Re: Motion Menu - Thumbnail Offset is Blank
          Steve Grisetti Adobe Community Professional

          With all those motion menus going at once, it's possible that it's too much for your computer to create the preview on the fly. So you can go ahead and burn your DVD and see if the final result looks good.

           

          Although 10 scenes on one menu page -- all playing little loops of video? That's a lot of movement!

           

          Have you tried turning off the motion menu feature for the thumbnails to see if that makes all of the scene thumbnails visible?

          • 2. Re: Motion Menu - Thumbnail Offset is Blank
            the_wine_snob Level 9

            Are the Buttons (with Motion Thumbnails) all on one Menu, or are they on several Scene Selection Menus?

             

            Which Menu Set Template did you choose?

             

            Good luck,

             

            Hunt

            • 3. Re: Motion Menu - Thumbnail Offset is Blank
              WinslowY Level 1

              I burned the DVD, no luck.  I've tried switching to a different template (currently using the Hollywood Theatre Marquee with the searchlights) and no luck.  I have the 10 scenes split between two pages, the first page has three motion buttons that work, two that don't.  The second page all five buttons are blank, even if I turn off the motion button.

              • 4. Re: Motion Menu - Thumbnail Offset is Blank
                Steve Grisetti Adobe Community Professional

                Somethings is wrong somewhere, Winslow. And, well, we can't ignore the possiblity that it may be related to the fact that you're using a four year old version of the program on Windows 7, an operating system it was never designed to work on. It also doesn't help that you're using one of the less successful versions of the program. (Although be sure to go to Help/Check for Updates and ensure you at least have the version 8 patch.) But you may want to consider upgrading to version 11 -- one of the best versions Adobe has produced in some time.

                 

                Meantime, what model of camcorder is your video coming from and what format and resolution is it? How did you get the video onto your computer?

                 

                When you started your Premiere Elements project, which project settings did you select?

                • 5. Re: Motion Menu - Thumbnail Offset is Blank
                  the_wine_snob Level 9

                  OK, with 2 Scene Selection Sub-Menus, that probably takes my first thought off the table.

                   

                  I was concerned that you have done custom Buttons, and had 10 on the same Menu. As no element of a Button (described as a rectangle, including every element, plus a few pixels) may overlap any part of another Button. Not the case here though, as you are letting PrE do the necessary navigation.

                   

                  Now, one thing that cause similar to what you describe, and that is having Chapter Markers too close to one another. Are you Chapter Markers pretty spread out on your Timeline? If you have any concerns about the spacing, just post a screen-cap of your Timeline, showing the Chapter Markers, and someone can rule that out. Actually, that screen-cap might show up other possibilities, so I would attach one to your Reply (via the little "camera" icon).

                   

                  As a tip, when authoring a DVD, I do several things to test the Project:

                   

                  1. Preview (however, this is but an emulation, and not a perfect one)
                  2. Burn to Folder and use a DVD software player to test
                  3. Burn to Disc, using an RW disc to be played on my computer, and in several set-top players. Note: the RW disc is ONLY for testing, and never delivery
                  4. Burn to Disc with high-quality blank media, if everything checks out, for delivery

                   

                  Good luck,

                   

                  Hunt

                  1 person found this helpful
                  • 6. Re: Motion Menu - Thumbnail Offset is Blank
                    WinslowY Level 1

                    Steve/Hunt - thanks for your suggestions.  I checked the spacing of the scene and stop markers and spread them out a little more, and that didn't seem to solve the problem.

                     

                    I shot the video using a Canon PowerShot camera and then uploaded them onto my PC using the Canon uploader.  The files were originally shot as .MOV files, and then I convertered them to .AVI files using PrE8.  I then created one new project with all the movies in the project.  I did this so I could create a DVD with multiple movies on one disc.

                     

                    The project settings are NTSC-DV_Standard 48kHz.

                     

                    As I mentioned before it just seems weird that if I manually enter in a thumbnail offset value it doesn't show the frame that is referenced in the parameters.

                     

                    Not sure if this is related but also if you look at the screen shot attached, there is the Poster Frame section and the parameters for the In Point do not match the picture there.  It is giving me a parameter towards the end of the movie (23;20;20;06) but it's a shot towards the very beginning.PrETroubleshoot.png

                    Thanks for the suggestion to upgrade to PrE 11, I may try that in the near future.

                     

                    Appreciate all the help.  Whatever else you can suggest please do, I don't plan on spending much more time trying to resolve the issue.

                     

                    Best,

                    Winslow

                    • 7. Re: Motion Menu - Thumbnail Offset is Blank
                      the_wine_snob Level 9

                      The first thing that I would do is remove the Stop Marker from the end of the Timeline.

                       

                      I'll study the screen-cap, and see if I can find anything else.

                       

                      Good luck,

                       

                      Hunt

                      • 8. Re: Motion Menu - Thumbnail Offset is Blank
                        the_wine_snob Level 9

                        At the point, below the CTI (Current Time Indicator), is that a Stop Marker right below the Chapter Marker?

                         

                        Good luck,

                         

                        Hunt

                        • 9. Re: Motion Menu - Thumbnail Offset is Blank
                          the_wine_snob Level 9

                          I do not use PrE to author DVD's (Adobe Encore, instead), but I seem to recall that there is a Marker spacing minimum. For some reason, 04 sec. jumps into my mind, but I could be very wrong there. For an NTSC Project, that would mean ~ 120 Frames, between them.

                           

                          As a test, do a Save_As, changing the name, to something like "Test," so as to not affect your Project. The new one will be open in PrE. Now, remove that ending Stop Marker. Randomly drag your Chapter/Menu Markers, so that they are spread out a lot more. Set any Offset to 0. Preview that Project, to see if things have changed.

                           

                          Good luck,

                           

                          Hunt

                           

                          PS - I am off to look over Steve Grisetti's PrE book, and the authoring chapter, to see if maybe I am missing something in your screen-cap.

                          1 person found this helpful
                          • 10. Re: Motion Menu - Thumbnail Offset is Blank
                            WinslowY Level 1

                            Hunt - problem solved!  Here's what happened -

                             

                            I deleted the very last Stop Marker and spread out the other markers.  No difference.

                             

                            Setting the offset to zero for each Scene Marker was the key and also figured out that if I dragged to scrub the offset I could choose the image for each Motion Button.  I guess the key learning is that the offset parameter is not what is listed in the overall timeline, but starts at zero with each Scene Marker.  Perhaps this is specific to only Scene Markers?

                             

                            So the menus all look the way I want to now.  I burned a DVD and the menus work fine.

                             

                            BTW - I positioned the markers as close to each other as I had before. added in the very last Stop Marker and everything still is ok.

                             

                            As screen shot is attached.PrETroubleshoot_Fixed.png

                             

                            Thanks for all your help!

                             

                            Best,

                            Winslow

                            • 11. Re: Motion Menu - Thumbnail Offset is Blank
                              the_wine_snob Level 9

                              Winslow,

                               

                              Glad that you were able to get the Project working.

                               

                              I would still omit the Stop Marker at the end of the Timeline, as it is not necessary, and having one has caused issues for many.

                               

                              I had been working on a similar DVD to yours, but from one of my "test" Timelines. I had manually spread my Chapter Markers out along it, and Previewed. Then moved them closer and closer in some places. Still fine. I then did Offset, by the method that you describe - scrubbing, and it still worked. I had Stop Markers along with the Chapter Markers, to return to the Main Menu for each "Chapter." Still worked. I was unable to duplicate what you had seen, but then was working from my Timeline, so there WERE differences, but not sure what I was missing in my test, as I could not get the thumbnail display, that you had. Something was different, and then you beat me to the punch, by getting your Project to behave properly.

                               

                              Do you think that it was the Offset, in your original Project, that caused the issue?

                               

                              For me, it was a good exercise, because, as I stated, I use Adobe Encore, and not PrE to author, so I got some practice with authoring in PrE. There are some major differences between those two programs, though they DO share a bit of the same code. I also got to dust off Steve's PrE book, just to refresh my memory regarding authoring. Thanks for getting be back into PrE, and exploring its authoring capabilities, and getting me to revisit Muvipix Guide to PrE.

                               

                              Thank you for reporting your success, and if all is well, you can then mark your thread as Answered - per this article: http://forums.adobe.com/thread/1058744?tstart=0

                               

                              Good luck,

                               

                              Hunt

                              • 12. Re: Motion Menu - Thumbnail Offset is Blank
                                WinslowY Level 1

                                Hunt, great to hear your feedback and experience. Yes, the Offset was the issue.

                                 

                                I did a little fiddling around with the original file where I had the problems and found this out: 

                                 

                                The reason I was getting a blank/dark menu is that PrE treats each Scene Marker as a reset of the timecode to zero.  Since the offset timecodes I was entering were off the main timeline, the menus after the first three had offsets that went beyond the end of the movie resulting in a blank screen. 

                                 

                                For example let's my total movie length was 20 minutes.  I have a Scene Marker on the overall timeline at 16 minutes and want my Motion Menu Button to capture at 00;16;05;00 (overall timeline).  If the offset is set at 00;16;05;00 PrE is looking for the image at about 32 mins on the overall timeline (zero point at 16 mins on overall timeline plus the 16 mins. offset) which is beyond the end of the movie. 

                                 

                                Another scenario I tried:  Same movie as above but my Scene Marker is at 00;03;00;00 and I want a Motion Menu Button capture at 00;04;00;00.  For the correct capture I need to set the Offset at 00;01;00;00.  If I enter an Offset at 00;17;00;00 I will get an image right at the end of the movie (3 mins. + 17 mins. = 20 mins.).  If I enter an Offset any greater than that I will get a blank screen as that is beyond the end of the movie.

                                 

                                Winslow

                                • 13. Re: Motion Menu - Thumbnail Offset is Blank
                                  the_wine_snob Level 9

                                  Winslow,

                                   

                                  Thank you for the detailed explanation of the exact cause, plus your steps to correct things. That info will likely help others in the future.

                                   

                                  Good luck,

                                   

                                  Hunt