23 Replies Latest reply: Dec 4, 2012 1:33 AM by pgakhar RSS

    Issue while configuring LiveCycle

    spushpendra2000 Community Member

      Hi,

       

      I have windows 7 64 bit.I downloaded the Live Cycle es3 server and tried installing.Installation went fine but when i went to the document to configure i see following missing files in the installation folder.

       

      1)

      To run Configuration Manager later, deselect the Start Configuration Manager option before you click Done. You can start Configuration Manager later using the appropriate script in the [LiveCycle root]/configurationManager/bin directory.

       

      **I dont see this files in my installation directory.

      2) I dont see any folder named  [LiveCycle root]/configurationManager/export.

       

      3) Below files were mentioned to deply it on JBOSS.. i dont see these files either.


      • adobe-livecycle-native-jboss-[OS].ear
      • adobe-livecycle-jboss.ear
      • adobe-workspace-client.ear (


      Let me know if i have misunderstood the doc

       

      regards

      Pushpendra

        • 1. Re: Issue while configuring LiveCycle
          spushpendra2000 Community Member

          Hi,

           

          Any Help??

           

          Regards

          • 2. Re: Issue while configuring LiveCycle
            bugrake Community Member

            [Livecycle root]  is just a generic placeholder. In practice the actual location could be different on each machine.

             

            If you did the default turnkey installation on windows you LiveCycle Root it will be something like C:\Adobe\Adobe LiveCycle ES3

             

            so the location of your file will be ...

             

            C:\Adobe\Adobe LiveCycle ES3\configurationManager\bin\ConfigurationManager.exe

             

            I am guessing because I have the ADEP LiveCycle installation which is 

             

            C:\Adobe\Adep\configurationManager\bin\ConfigurationManager.exe

             

            anyway you can go to C:\Adobe and work from there

             

            If you are still having problems go to command line and search from ConfiguationManager.exe

             

            C: >dir /s configurationmanager.exe  - if you don't find it the was a problem with your installation you need to re-isntall

            • 3. Re: Issue while configuring LiveCycle
              spushpendra2000 Community Member

              Hi,

               

              Thanks for the reply.I am able to locate the configurationManager.exe but when i am double clicking it to run it, the exe is not doing anything.I checked the background process but i dont see any such process (configurationManager.exe) running.

               

              Regards

              Pushpendra

              • 4. Re: Issue while configuring LiveCycle
                pgakhar Adobe Employee

                Can you try the ConfigurationManager.bat file from a command line?

                • 5. Re: Issue while configuring LiveCycle
                  spushpendra2000 Community Member

                  I dont see configurationManager.bat anywhere.I can only see configurationManager.exe

                  • 6. Re: Issue while configuring LiveCycle
                    pgakhar Adobe Employee

                    If your installation was successfull, you should see the files as shown in the attached screenshot in your <LiveCycle_Install_folder>/configurationManager/bin directory.

                     

                    screenshot.jpg

                    • 7. Re: Issue while configuring LiveCycle
                      spushpendra2000 Community Member

                      Thanks for the reply.

                      No, I dont see these files inside the bin folder.I have also installed the same setup on another 32 bit machine but still i dont see these files there as well.

                       

                      I have downloaded the ES3 setup from the location

                      http://www.adobe.com/devnet/livecycle/downloads.html

                      1.4 GB one.

                      Could you please check if this is the correct, I tried installing twice on different machine but no luch wrt files.

                       

                      Regards

                      Pushepndra

                      • 8. Re: Issue while configuring LiveCycle
                        pgakhar Adobe Employee

                        When you open the said url, you see a screen like

                         

                        Untitled.jpg

                         

                        When you click on the link "Download" just above where (1.4 GB) is written, it asks you for login and after you login, you see the screen as shown below :-

                         

                        Untitled.jpg

                         

                        Have you downloaded the build that i have marked above?

                        • 9. Re: Issue while configuring LiveCycle
                          spushpendra2000 Community Member

                          No, I think i downloaded the different one.i will download this and will try installing.

                           

                          How to uninstall the existing one.

                          i tried running the exe .Uninstall Adobe LiveCycle ES3.exe but it is not doing anything.

                          I also tried uninstallaing from the Windows Programs and features but still unable to.

                          Can i just delete the folder.

                          Let me know.

                          Regards

                          Pushpendra

                          • 10. Re: Issue while configuring LiveCycle
                            pgakhar Adobe Employee

                            Ideally you should have used the uninstaller. But, if it's not working for you then as the installation is currupt and we have no other option, you can delete the installation folder. And, then go an remove the entry from "Add/Remove Programs". 

                            • 11. Re: Issue while configuring LiveCycle
                              spushpendra2000 Community Member

                              Thanks for the help.Let me try that and i will get back to you.

                              • 12. Re: Issue while configuring LiveCycle
                                spushpendra2000 Community Member

                                Hi Pgakhar,

                                 

                                Quick question, I am wondering if you could clear a doubt.

                                My requirement is to convert the XFA form to static pdf (flattened).

                                I am just wondering that in order to do this, do i need to install the complete ES3 server or any small webService installation will do this part.

                                 

                                Appreciate your help.

                                 

                                Regards

                                Pushpendra

                                • 13. Re: Issue while configuring LiveCycle
                                  pgakhar Adobe Employee

                                  There is no light weight installation available.

                                   

                                  After the installation, when you run LiveCycle Configuration Manager, then you can choose which components to deploy on your application server. For your use case, I think you need Forms and Output.

                                  • 14. Re: Issue while configuring LiveCycle
                                    spushpendra2000 Community Member

                                    Thanks pgakhar,

                                     

                                    Now i have downloaded the new installer and it is faliing at

                                    Failed on "Starting service JBOSS_FOR_ADOBE_LIVECYCLE_ES3".

                                     

                                    I have checked the eventviewer but dont see and any case there.I have also verified that port 25076 is getting used beofre running the configurationManager.Exe

                                    Let me know the log file which you want to check this issue.

                                    I tried service the service from services.msc but JBOSS for adobe livecycle is failing there as well

                                     

                                    Regards

                                    Pushpendra

                                    • 15. Re: Issue while configuring LiveCycle
                                      pgakhar Adobe Employee

                                      This could be due to the earlier unclean uninstallation.

                                       

                                      You can try starting JBoss server and configurationManager from command line.

                                       

                                      For JBoss :-

                                      cd c:\Adobe\Adobe Livecycle ES3\jboss\bin

                                      run.bat -c lc_turnkey -b 0.0.0.0

                                       

                                      For Configuration Manager :-

                                      cd c:\Adobe\Adobe LiveCycle ES3\configurationManager\bin

                                      ConfigurationManager.bat

                                       

                                      If you are still unable to run these, please attach the c:\Adobe\Adobe Livecycle ES3\jboss\servers\lc_turnkey\log\server.log file for jboss and c:\Adobe\Adobe Livecycle ES3\configurationManager\log\lcm.0.log for Configuration Manager.

                                      • 16. Re: Issue while configuring LiveCycle
                                        spushpendra2000 Community Member

                                        Running run.bat is returning below

                                         

                                         

                                         

                                        C:\Adobe\Adobe LiveCycle ES3\jboss\bin>run.bat -c lc_turnkey -b 0.0.0.0

                                        Calling C:\Adobe\Adobe LiveCycle ES3\jboss\bin\run.conf.bat

                                        \Java\jdk1.6.0_34\bin\java was unexpected at this time.

                                         

                                         

                                        I dont see any

                                        c:\Adobe\Adobe Livecycle ES3\jboss\servers\lc_turnkey\log\server.log file

                                         

                                        How to send the lcm.0.log ...i dont see any tab here to attach a file.In only say attach image or video.

                                        Regards

                                        Pushpendra

                                        • 17. Re: Issue while configuring LiveCycle
                                          Hina Rastogi Adobe Employee

                                          I believe you are using a 64 Bit Windows OS.

                                          The error above suggests that your JAVA_HOME is incorrectly set in environment variables.

                                          Please make sure that you are using 64 Bit Java and your environment variables are correctly set.

                                          Sample JAVA_HOME would be : C:\Program Files\Java\jdk1.6.0_34

                                           

                                          HTH,

                                          Hina Rastogi

                                          • 18. Re: Issue while configuring LiveCycle
                                            spushpendra2000 Community Member

                                            Thanks, I have updated the jdk and now i am getting the attached error and followed by couple of other undeployed jar.

                                             

                                            Regards

                                            PushpendraUntitled.png

                                            • 19. Re: Issue while configuring LiveCycle
                                              pgakhar Adobe Employee

                                              I have just installed that same build on my windows 7 - 64 bit  machine. And, I didn't get any such issue.

                                              Could you please try running the configuration manager in custom mode?

                                               

                                              do the below steps :-

                                               

                                              1.) Choose the livecycle modules that you want to install.

                                              2.) On the task selection screen, select like below :-

                                                     Untitled.jpg

                                              if the deploy step fails to start jboss. then, do the deployment of ears manually (copy ear files form configurationManager/export directory to jboss\lc_turnkey\deploy directory, and start jboss manually).

                                              and then, do the remaining steps in order.

                                              • 20. Re: Issue while configuring LiveCycle
                                                spushpendra2000 Community Member

                                                Now i am getting issue while adding the user.

                                                Admin User credentials for Native PDF conversion dialogs box.

                                                 

                                                Log file : detailsUntitled.png

                                                 

                                                 

                                                [2012-12-03 18:39:20,511], WARNING, Thread-38, com.adobe.pdfg.lcm.configure.users.AddPDFGAdminUserTask, Error while adding user to PDFG :ALC-DSC-005-000: com.adobe.idp.dsc.DSCNotSerializableException: Not Serializable

                                                Caused by: ALC-DSC-003-000: com.adobe.idp.dsc.DSCInvocationException: Invocation error.

                                                          at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.jav a:152)

                                                          at com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(InvocationInterceptor. java:140)

                                                          at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)

                                                          at com.adobe.idp.dsc.interceptor.impl.DocumentPassivationInterceptor.intercept(DocumentPassi vationInterceptor.java:53)

                                                          at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)

                                                          at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor$1.doInTransaction(Transa ctionInterceptor.java:74)

                                                          at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterBean.doRequiresNew (EjbTransactionBMTAdapterBean.java:218)

                                                          at sun.reflect.GeneratedMethodAccessor600.invoke(Unknown Source)

                                                          at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

                                                          at java.lang.reflect.Method.invoke(Method.java:597)

                                                          at org.jboss.invocation.Invocation.performCall(Invocation.java:386)

                                                          at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionConta iner.java:233)

                                                          at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionI nterceptor.java:156)

                                                          at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:63)

                                                          at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:121)

                                                          at org.jboss.ejb.plugins.AbstractTxInterceptorBMT.invokeNext(AbstractTxInterceptorBMT.java:1 73)

                                                          at org.jboss.ejb.plugins.TxInterceptorBMT.invoke(TxInterceptorBMT.java:77)

                                                          at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstance Interceptor.java:173)

                                                          at org.jboss.ejb.plugins.SecurityInterceptor.process(SecurityInterceptor.java:228)

                                                          at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:211)

                                                          at org.jboss.ejb.plugins.security.PreSecurityInterceptor.process(PreSecurityInterceptor.java :97)

                                                          at org.jboss.ejb.plugins.security.PreSecurityInterceptor.invoke(PreSecurityInterceptor.java: 81)

                                                          at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:205)

                                                          at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor. java:138)

                                                          at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:650)

                                                          at org.jboss.ejb.Container.invoke(Container.java:1092)

                                                          at org.jboss.ejb.plugins.local.BaseLocalProxyFactory.invoke(BaseLocalProxyFactory.java:436)

                                                          at org.jboss.ejb.plugins.local.StatelessSessionProxy.invoke(StatelessSessionProxy.java:103)

                                                          at $Proxy269.doRequiresNew(Unknown Source)

                                                          at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvi der.java:133)

                                                          at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor.intercept(TransactionInt erceptor.java:72)

                                                          at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)

                                                          at com.adobe.idp.dsc.interceptor.impl.InvocationStrategyInterceptor.intercept(InvocationStra tegyInterceptor.java:55)

                                                          at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)

                                                          at com.adobe.idp.dsc.interceptor.impl.InvalidStateInterceptor.intercept(InvalidStateIntercep tor.java:37)

                                                          at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)

                                                          at com.adobe.idp.dsc.interceptor.impl.AuthorizationInterceptor.intercept(AuthorizationInterc eptor.java:188)

                                                          at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)

                                                          at com.adobe.idp.dsc.interceptor.impl.JMXInterceptor.intercept(JMXInterceptor.java:48)

                                                          at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)

                                                          at com.adobe.idp.dsc.engine.impl.ServiceEngineImpl.invoke(ServiceEngineImpl.java:121)

                                                          at com.adobe.idp.dsc.routing.Router.routeRequest(Router.java:131)

                                                          at com.adobe.idp.dsc.provider.impl.base.AbstractMessageReceiver.invoke(AbstractMessageReceiv er.java:329)

                                                          at com.adobe.idp.dsc.provider.impl.soap.axis.sdk.SoapSdkEndpoint.invokeCall(SoapSdkEndpoint. java:139)

                                                          at com.adobe.idp.dsc.provider.impl.soap.axis.sdk.SoapSdkEndpoint.invoke(SoapSdkEndpoint.java :81)

                                                          at sun.reflect.GeneratedMethodAccessor612.invoke(Unknown Source)

                                                          at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

                                                          at java.lang.reflect.Method.invoke(Method.java:597)

                                                          at org.apache.axis.providers.java.RPCProvider.invokeMethod(RPCProvider.java:397)

                                                          at org.apache.axis.providers.java.RPCProvider.processMessage(RPCProvider.java:186)

                                                          at org.apache.axis.providers.java.JavaProvider.invoke(JavaProvider.java:323)

                                                          at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32)

                                                          at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118)

                                                          at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83)

                                                          at org.apache.axis.handlers.soap.SOAPService.invoke(SOAPService.java:454)

                                                          at org.apache.axis.server.AxisServer.invoke(AxisServer.java:281)

                                                          at org.apache.axis.transport.http.AxisServlet.doPost(AxisServlet.java:699)

                                                          at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)

                                                          at org.apache.axis.transport.http.AxisServletBase.service(AxisServletBase.java:327)

                                                          at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)

                                                          at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:290)

                                                          at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

                                                          at com.adobe.idp.dsc.provider.impl.soap.axis.InvocationFilter.doFilter(InvocationFilter.java :43)

                                                          at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:235)

                                                          at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

                                                          at com.adobe.idp.um.auth.filter.CSRFFilter.doFilter(CSRFFilter.java:86)

                                                          at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:235)

                                                          at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

                                                          at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)

                                                          at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:235)

                                                          at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

                                                          at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:235)

                                                          at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)

                                                          at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.ja va:183)

                                                          at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:95)

                                                          at org.jboss.web.tomcat.security.SecurityContextEstablishmentValve.process(SecurityContextEs tablishmentValve.java:126)

                                                          at org.jboss.web.tomcat.security.SecurityContextEstablishmentValve.invoke(SecurityContextEst ablishmentValve.java:70)

                                                          at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

                                                          at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)

                                                          at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java: 158)

                                                          at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)

                                                          at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:330)

                                                          at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:829)

                                                          at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.ja va:598)

                                                          at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:451)

                                                          at java.lang.Thread.run(Thread.java:662)

                                                Caused by: ALC-PDG-30003-000: com.adobe.pdfg.exceptions.ConfigException: ALC-PDG-030-003-User account information for user root is not valid for the machine S4FFDV2 (172.26.32.87).

                                                          at com.adobe.pdfg.config.PDFGConfigServiceImpl.updateUserAccountsSettings(PDFGConfigServiceI mpl.java:879)

                                                          at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

                                                          at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

                                                          at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

                                                          at java.lang.reflect.Method.invoke(Method.java:597)

                                                          at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.jav a:118)

                                                          ... 85 more

                                                 

                                                 

                                                          at com.adobe.idp.dsc.provider.impl.base.AbstractResponseHolder.handleException(AbstractRespo nseHolder.java:150)

                                                          at com.adobe.idp.dsc.provider.impl.soap.axis.sdk.SoapSdkBindingStubUtil.deSerializeResponse( SoapSdkBindingStubUtil.java:132)

                                                          at com.adobe.idp.dsc.provider.impl.soap.axis.sdk.SoapAxisDispatcher.doSend(SoapAxisDispatche r.java:132)

                                                          at com.adobe.idp.dsc.provider.impl.base.AbstractMessageDispatcher.send(AbstractMessageDispat cher.java:66)

                                                          at com.adobe.idp.dsc.clientsdk.ServiceClient.invoke(ServiceClient.java:208)

                                                          at com.adobe.pdfg.lcm.configure.users.AddPDFGAdminUserTask.run(AddPDFGAdminUserTask.java:76)

                                                          at java.lang.Thread.run(Thread.java:662)

                                                • 21. Re: Issue while configuring LiveCycle
                                                  pgakhar Adobe Employee

                                                  You have the below line in the logs :-

                                                   

                                                  Caused by: ALC-PDG-30003-000: com.adobe.pdfg.exceptions.ConfigException: ALC-PDG-030-003-User account information for user root is not valid for the machine S4FFDV2 (172.26.32.87).

                                                   

                                                  This means that the username/password that you are giving is invalid. Your windows' machine administrator user is required here.

                                                  • 22. Re: Issue while configuring LiveCycle
                                                    spushpendra2000 Community Member

                                                    Thanks , i later checked the logs and resolve the issue.

                                                     

                                                    Just wanted to know, how should i convert the XFA to static using the LiveCycle.

                                                    As per your suggestion earlier i selected 'form and output' while installing

                                                    And after the installation i only see the shortcut 'Adobe FormsCentral'

                                                     

                                                    Regards

                                                    Pushpendra