1 Reply Latest reply on Nov 22, 2012 12:26 AM by 18qwer

    photoshop elements 9


      Just started to crash when trying to update and shuts down - any solution

        • 1. Re: photoshop elements 9
          18qwer Level 3

          What was the update you tried to install?


          Please see if these solutions help you:


          Solution 1:

          1. Close Elements.

          2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Editor.

          3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.


          Solution 2: In case any network printer is attached try to launch without network or printer uninstall or make different printer as default.

          Solution 3: Try launching with anti-virus off or removing PSE from conflicting list.


          Solution 4:


          On the drive on which you have installed PSE,on my machine it is on C:


          Go  to C:\Program Files\Adobe\Photoshop Elements  9\Locales\<locale>\Plug-Ins\Import-Exportand you will find twain  plug-in. Remove that plug-in from that location and copy it somewhere  else.


          Now launch PSE and check if it works.